What digital menu / ordering tools do you use, and what do you wish existed?
Hello everyone, I’m exploring the idea of building some simple tools for small restaurants, cafes, food trucks, and similar businesses, and I’d love to get feedback from people actually running these operations.
I’m not here to sell anything. I don’t have a product yet. I’m just trying to understand what problems are real before I spend time building.
One idea I’m considering is a lightweight digital menu and ordering tool.
The rough idea is:
Customers scan a QR code, view the menu, place an order from their phone, and the restaurant sees incoming orders on a simple live dashboard.
It would not be a full POS, kitchen display system, inventory system, or anything complicated. Just a basic way to manage a digital menu, receive live orders, and see simple analytics like popular items, busy hours, order volume, etc.
I’d love feedback on a few things:
- What tools are you currently using for digital menus, QR menus, online ordering, or order management?
- What do you like about them?
- What do you dislike about them?
- What are your biggest pain points with your current ordering/menu setup?
- What features would you actually want to see in a tool like this that could solve those pain points?
- Would a simple QR ordering dashboard be useful, or would it just create another screen for staff to manage?
- For food trucks, cafes, or small QSRs, would this help during busy periods or queues?
- Are there other restaurant tools you wish existed but haven’t found yet?
Any and all feedback is welcome. Blunt opinions are honestly the most useful. If you’d rather not comment publicly, feel free to DM me. I’d also be happy to chat with anyone who has strong opinions on this space.
Thanks in advance.
Edit: If this comes across as promotional, that’s not my intention. I’m genuinely trying to learn before building anything. If you downvote, no worries, but I’d appreciate a comment saying why so I can understand what I got wrong.