Manager getting annoyed I am unavailable to work certain days and our works system didn’t register my unavailability
Okay so to summarise, my job uses this really tedious app to handle our clocking in, scheduling and holidays. We recently switched over from a much simpler system.
Basically two days next week I am unavailable for the entire day, (Tuesday and Wednesday) I had first been unavailable for only one day (the Tuesday), then a friend had invited me to a birthday celebration, (I don’t get to see this friend often) and since I hadn’t yet had my schedule, so I of course said yes. I then went onto my work app and added I was unavailability for Wednesday as well. When requesting the birthday date off, I literally saw that my previous unavailability date was still registered.
Fast forward to today, my boss put me on a shift on Tuesday. Now since I have three shifts that week (16 hour contract - so minimum is two shifts a week) I requested to have that one date removed as I was unavailable.
My boss didn’t understand at first and tried to move that shift to the day of my friends birthday, the Wednesday. And I had to politely go back and forth with my manager and I could tell they were getting more annoyed and proceeded to say that any unavailability not noted down will not be honoured. But the thing is, both days were noted down?? The work apps system for some reason overrode the initial request and so only showed I was unavailable the Wednesday. Because I felt bad for causing confusion I even offered to work different days next week in order to make up for the removed shift, but my boss has now left me on delivered.
Now yes these things happen, but I have dedicated commitments both days that I cannot rearrange. I just find it ridiculous my boss gave me an attitude when I already explained that it wasn’t my fault and that I had noted both down. I am already having to do days worth of overtime due to our work firing a full time coworker (DURING PEAK TOURIST SEASON MIND YOU) and it’s putting stress on everyone.
This is why I hate these work apps which usually crash and go down. They’re never as reliable as they need to be!!