u/rebornyc

My manager caught me off guard today. He wanted to test me as a cashier to see how I was checking out customers’ shoes. He brought me a pair and asked what I would do. I said I’d check for any alarms or sensors attached, remove them, ask the customer if they needed a bag, and then proceed with the payment.
He goes, “You’re saying it wrong, but go ahead.” At that point, I honestly didn’t know what else to tell him.
Then he pointed out that there’s a number on the sole of the shoe that customers can’t tamper with. He said I’m supposed to make sure that number matches the price ticket—which I had no idea about. All this time, I’ve just been ringing up shoes. 😭
Then I asked what happens if the shoes don’t have that number on the sole, and he said, “Don’t sell them.”
Do you guys actually pay attention to the numbers on the soles when ringing up shoes, though?

I’m working Labor Day am I going to get paid for that, I’m a part timer and been with Burlington for over 1 year FYI

So our store has finally received shopping bags and the times I’ve been ringing I didn’t charge customers for the bags and today my mod was behind me and saw that I didn’t add/scan 3 bags during checkout which is $0.5 each? I mean i didn’t know about having to charge them if my mod didn’t raise my attention she said something like this is my last time and probably I’ve been giving like 30 bags for free I would get fired and they check the cameras?? Not sure if she was serious since we get along and play jokes sometimes

I have so far accumulated 31 hours of PST but I was planning on taking 1 week vacation and use these hours will they allow me to use them If so what month and week would be ideal to take a vacation like the most busy month and week?

Hey looking for some advice on how to navigate a transfer.
I’ve been trying to transfer to a specific Burlington location for a while now because it is literally 3 blocks from my house. I applied online through the portal a few times in the past but never got a call back. Before he left, I discussed this distance issue with my old Store Manager, and he told me he would support the transfer if that location ever reached out.
Well, my SM just recently left our store, and I heard a rumor through coworkers that he might have been transferred to run that exact store I’ve been targeting. He didn't say anything to me about it before leaving, so I'm not 100% certain if it's true or if he's even there yet.
A new Store Manager just took over at my current location. My plan is to talk to my new SM first, explain the convenience of moving to that specific store because it's only 3 blocks away, and ask her if she knows if my old manager actually went there. If he did, I want to see if she would be open to reaching out to him manager-to-manager to help facilitate the transfer.
What do you guys think? Is asking the new SM to check on this the right way to handle it, or should I just walk into the closer store on my day off to see if he's actually working there? Thanks in advance!

Yesterday was my first time doing markdowns. I was assigned to the men’s pants and a long wall packed with mixed hoodies, jackets, and fleeces. By the time I got to the beginning of the wall, my manager asked for my scan count. She said I had scanned a little over 1,000 items but then told me I was scanning too slowly.
What she probably didn’t realize was that my other supervisor had me finding price matches for items without tickets and then moving the markdowns to the clearance rack. The clearance rack didn’t even have enough room, so I had to hang some of the marked-down items back with the regular-price merchandise.
Honestly, I don’t think they realize how time-consuming it is to scan a wall of tightly packed hoodies, jackets, and fleeces??

Today I was offered to become a CLS but I’m not sure if is it worthy though I mean it just happened spontaneously and i didn’t have all the question and answer at the time. FYI I’m a sales floor and I’m been working 25-30+ hrs a week. Also heard they don’t get enough hours

How to proceed when the register ran out of receipt paper and I need to give change but the drawer didn’t open? I did replace the roll paper but the drawer still didn’t open

How do you find an estimated price using Speedy SKU when the specific item isn’t listed for example, kids’ backpacks, pencil cases, or soccer balls? And for items that there’s only one available that cannot be compared?
The way I handled it was by selecting Boys Accessories, since the prices seemed to match. It came up as $12.98, which I used for the backpack and pencil case. Honestly the price didn’t make sense for the pencil case as it was smaller than the backpack but I gave the customer the price anyways they still took it. Is that the correct approach, or is there a better category to use?