Eufy lock offline and I can’t get it online. Support says buy new you are out of warranty
I have a 2 yr old eufy smart lock with finger print. It lost connection to wifi and even after resetting I can’t get it online. The support was useless and instead looking for resources they simply pointed me to my expired warranty and suggested buy a new one. What’s the point of adding waste, why can’t they have some troubleshooting done to fix things that maybe just a software bug. I would hate to throw away a working lock if the software can be fixed. What’s has other done in this situation. Whats would you suggest.
2 the battery won’t last more than a week now. My initial guess is it might due to the device trying to connect forever.