Will upgrading GV to the paid plan allow me to request tracebacks?
I tried posting this question several times on the Google Community forum, but it got nowhere.
I've had my GV number for over 10 years. It's my home number that I still use with my cordless phones via Obitalk - or at least the little box that used to be assigned to them.
I like my number, and it's been registered on donotcall(dot)gov since 2016. This does not stop the scummier telemarketers who call me now up to 15 times a day, usually using spoofed numbers.
When I filed complaints, I'm usually told by the various carriers that cater to telemarketers (*cough*sinchonvoy*cough*) that the number does not show in their system that they called me, and that I need to talk to my carrier to do a traceback.
With the paid Google Voice, they advertise 24/7 support. Has anyone ever been able to use this support and get them to do a traceback on an incoming call, to see the actual number that was used to call me at friggin' 5:30am?
With the free service, there is no way to do a traceback. I'm hoping someone here has tried to see if Google provides this service.
Telemarketer note: A practice these cornholios do now is lease a number, then use another number and spoof their own number. That way they feel they can't be tracked for a Truth in Caller ID Act violation. It allows then to make telemarketer cold calls and ignore the TCPA, as the number on the caller ID will be shown as theirs, but when complaints are filed they can say they did not make the call as per the carrier log.