r/Googlevoice

IF I upgrade my GV to Standard or Starter, will I lose all my chats, conversations?

I use GV for work and need all the history, conversations, contacts that I have in my GV currently. In the account drop down section, I see at the top 'Upgrade 50% off.' It doesnt specify if upgrading will cause me to lose all my history that i have with my number. Will upgrade cause my account to start over, clean slate with my number? Will upgrading cause me to get a new number? Just want to know what happens when you upgrade as i cannot afford to lose all the history, convos, contacts that i have now. I feel like upgrading would not cause me to lose anything but i just want to know if anyone knows for sure. thanks so much

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u/MrGaleForceWinds — 4 days ago

Changing email addresses

I have a second, business, gmail account that is linked to my primary, personal gmail account. When I signed up for a GV, I wanted the number to be associated with my second, business, email, but the option was not given, just my primary account, so thats what I went with.

Is there any way to change my GV email address to this second/business address?

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u/Large_Set_4106 — 3 days ago

Google voice business phone connection issue

Thanks to anyone in advance for helping me with this. Ready to give up......

I have the Poly ATA 402 and 2 standard Panasonic cordless phones.

I set up the device according to Googles instructions.

Punched in the MAC# but it still showing OFFLINE.

Am I doing something wrong? Or does this setup not work.

u/Professional-Hat-291 — 5 days ago

Will upgrading GV to the paid plan allow me to request tracebacks?

I tried posting this question several times on the Google Community forum, but it got nowhere.

I've had my GV number for over 10 years. It's my home number that I still use with my cordless phones via Obitalk - or at least the little box that used to be assigned to them.

I like my number, and it's been registered on donotcall(dot)gov since 2016. This does not stop the scummier telemarketers who call me now up to 15 times a day, usually using spoofed numbers.

When I filed complaints, I'm usually told by the various carriers that cater to telemarketers (*cough*sinchonvoy*cough*) that the number does not show in their system that they called me, and that I need to talk to my carrier to do a traceback.

With the paid Google Voice, they advertise 24/7 support. Has anyone ever been able to use this support and get them to do a traceback on an incoming call, to see the actual number that was used to call me at friggin' 5:30am?

With the free service, there is no way to do a traceback. I'm hoping someone here has tried to see if Google provides this service.

Telemarketer note: A practice these cornholios do now is lease a number, then use another number and spoof their own number. That way they feel they can't be tracked for a Truth in Caller ID Act violation. It allows then to make telemarketer cold calls and ignore the TCPA, as the number on the caller ID will be shown as theirs, but when complaints are filed they can say they did not make the call as per the carrier log.

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u/simtechonline — 12 days ago