▲ 55 r/LegalAdviceIndia+1 crossposts

Booking.com refusing 24-hr free cancellation under DGCA rules and charging ₹4,299; IndiGo says it's free. What are my options?

Hi everyone, I’m stuck in a worst situation with a flight cancellation and need advice on how to handle it.

First mistake. I saved my HSBC Credit Card on Booking.com. I was just checking the flight prices nd entered wrong CVV to check final price. The payment went through even without an OTP.

Timeline & Details:
The Booking: I booked an IndiGo flight via Booking.com earlier today and requested an immediate cancellation within 2 hours of booking.

IndiGo's Stance: IndiGo confirmed that under the DGCA 24-hour free cancellation rule, the ticket can be canceled with ₹0 cancellation charges if Booking.com processes it through their partner helpline (0124-4973825). They cannot cancel it from their end since it was not booked on their website.

Booking.com's Stance: Booking.com support insists that the airline is charging a ₹4,299 cancellation fee. They asked me to provide written document from Indigo. But Indigo does not have this policy on their website for booking partners.

Current Status: After arguing with the customer support, the customer support team raised a support ticket, but support only stated it has been forwarded to a "concerned team" with no timeline for a resolution, which is a major issue given the time-sensitive nature of the 24-hour window.

What can I do in this situation?
Is there a way to force Booking.com to honor the DGCA free cancellation window before the 24 hours expire?

Can I dispute this charge or file a chargeback with my credit card issuer if Booking.com refuses to cancel it for free?

Should I escalate this immediately to the National Consumer Helpline (NCH) or AirSewa?

Any advice on how to get this resolved quickly would be greatly appreciated.

UPDATE: Thank you so much everyone for helping with suggestion on how to handle this. After fighting for the last 24 hrs on various forums and talking endless to different customer support executives, I was able get full refund except 325 charge even though booked through OTA. Posting this for anyone who will go through the same situation in future.

reddit.com
u/souravpaul — 9 days ago
▲ 4 r/indiatravel+1 crossposts

Travel Insurance with Trip Cancellation cover for Visa Rejection

I'm looking for travel insurance from India that covers trip cancellation due to visa rejection, preferably without any deductible.

So far, I found that ICICI Lombard offers visa-rejection cover (around USD 2,000 in the plan I checked, with a USD 100 deductible). I also checked TATA AIG, but I couldn't find a suitable option / was told there was no trip-cancellation cover for visa rejection.

Has anyone recently bought a travel insurance policy that covers non-refundable flight + hotel costs if the visa is rejected, ideally without a deductible?

Would appreciate recommendations and, preferably, experiences from people who have actually made a claim.

reddit.com
u/souravpaul — 2 months ago

MacBook Pro M1 Pro wouldn't turn on for an entire day, then suddenly booted after charging overnight

I have a 14-inch MacBook Pro (M1 Pro). Yesterday it suddenly wouldn't turn on. The last time I used it, it was working perfectly. I simply closed the lid to put it to sleep, and when I tried using it later, it was completely unresponsive.

Here's what happened:

  • Pressing the power button did nothing.
  • The trackpad had no haptic click at all.
  • I tried different USB-C chargers and cables, but it still wouldn't turn on.
  • I couldn't get any response using the usual power button methods.

After leaving it connected to the charger overnight, I woke up this morning and found that it had powered on by itself.

Battery Health currently:
Cycle Count: 671
Condition: Normal
Maximum Capacity: 80%

A few questions:

  1. Is this expected behavior on Apple Silicon Macs after a deep discharge?
  2. Has anyone else had their Mac appear completely dead (including no trackpad click) and then recover after charging overnight?
  3. Should I be worried about the battery or logic board, or was this just the battery management system protecting itself?

For now the Mac is working normally, but I'd like to know whether this is a one-off event or an early sign that the battery needs replacement.

Any insights would be appreciated.

reddit.com
u/souravpaul — 3 months ago

MacBook Pro M1 Pro wouldn't turn on for an entire day, then suddenly booted after charging overnight

I have a 14-inch MacBook Pro (M1 Pro). Yesterday it suddenly wouldn't turn on. The last time I used it, it was working perfectly. I simply closed the lid to put it to sleep, and when I tried using it later, it was completely unresponsive.

Here's what happened:

  • Pressing the power button did nothing.
  • The trackpad had no haptic click at all.
  • I tried different USB-C chargers and cables, but it still wouldn't turn on.
  • I couldn't get any response using the usual power button methods.

After leaving it connected to the charger overnight, I woke up this morning and found that it had powered on by itself.

Battery Health currently:
Cycle Count: 671
Condition: Normal
Maximum Capacity: 80%

A few questions:

  1. Is this expected behavior on Apple Silicon Macs after a deep discharge?
  2. Has anyone else had their Mac appear completely dead (including no trackpad click) and then recover after charging overnight?
  3. Should I be worried about the battery or logic board, or was this just the battery management system protecting itself?

For now the Mac is working normally, but I'd like to know whether this is a one-off event or an early sign that the battery needs replacement.

Any insights would be appreciated.

reddit.com
u/souravpaul — 3 months ago

MacBook Pro M1 Pro wouldn't turn on for an entire day, then suddenly booted after charging overnight

I have a 14-inch MacBook Pro (M1 Pro). Yesterday it suddenly wouldn't turn on. The last time I used it, it was working perfectly. I simply closed the lid to put it to sleep, and when I tried using it later, it was completely unresponsive.

Here's what happened:

  • Pressing the power button did nothing.
  • The trackpad had no haptic click at all.
  • I tried different USB-C chargers and cables, but it still wouldn't turn on.
  • I couldn't get any response using the usual power button methods.

After leaving it connected to the charger overnight, I woke up this morning and found that it had powered on by itself.

Battery Health currently:
Cycle Count: 671
Condition: Normal
Maximum Capacity: 80%

A few questions:

  1. Is this expected behavior on Apple Silicon Macs after a deep discharge?
  2. Has anyone else had their Mac appear completely dead (including no trackpad click) and then recover after charging overnight?
  3. Should I be worried about the battery or logic board, or was this just the battery management system protecting itself?

For now the Mac is working normally, but I'd like to know whether this is a one-off event or an early sign that the battery needs replacement.

Any insights would be appreciated.

reddit.com
u/souravpaul — 3 months ago
▲ 9 r/macbookpro+1 crossposts

MacBook Pro M1 Pro wouldn't turn on for an entire day, then suddenly booted after charging overnight

I have a 14-inch MacBook Pro (M1 Pro). Yesterday it suddenly wouldn't turn on. The last time I used it, it was working perfectly. I simply closed the lid to put it to sleep, and when I tried using it later, it was completely unresponsive.

Here's what happened:

  • Pressing the power button did nothing.
  • The trackpad had no haptic click at all.
  • I tried different USB-C chargers and cables, but it still wouldn't turn on.
  • I couldn't get any response using the usual power button methods.

After leaving it connected to the charger overnight, I woke up this morning and found that it had powered on by itself.

Battery Health currently:
Cycle Count: 671
Condition: Normal
Maximum Capacity: 80%

A few questions:

  1. Is this expected behavior on Apple Silicon Macs after a deep discharge?
  2. Has anyone else had their Mac appear completely dead (including no trackpad click) and then recover after charging overnight?
  3. Should I be worried about the battery or logic board, or was this just the battery management system protecting itself?

For now the Mac is working normally, but I'd like to know whether this is a one-off event or an early sign that the battery needs replacement.

Any insights would be appreciated.

reddit.com
u/souravpaul — 3 months ago