Hertz AI has lost a life long customer
I just spent over three hours on the phone. Trying to get to the local rental office at the tampa airport. The AI agent is impossible to navigate. You can barely get to a live agent. If you do, it's an hour later, asked to speak to a supervisor because they could not give me the information I needed waited on, hold for over an hour. Got another representative asked for the phone number to the agency office. In Tampa, so I could see about my wife dropping off a car. After hours and the way to get to the airport from there. The agent gave me a number that brought me back to AI HertzYour customer service is abysmal. It is by far some of the worst I have ever experienced. You have lost my business from forever and I am going to tell everyone I know. Never to do business with you. Sorry I had to dictate this had eye surgery today and can not see well. That is why I needed a rental car.