VCAT - landlord lives interstate
HELP!! VCAT
I have been renting a house that had 1 bathroom and 1 bedroom unusable due to black mould and the water from the bathtub and sink would leak into the bathroom floors and bedrooms carpet making it unusable
We lived there 16 months begging for this to get fixed as we could not use the bathroom or the bedroom and it never got fixed to the point we just had to leave.
We asked for 8k in compensation, the owner said 4k, i called vcat AND THEY SAID CAUSE THE OWNER LIVES IN A DIFFERENT STATE we cannot go through vcat and its better to take the 4k :'(
IS THIS RIGHT? 😭😭😭😭 please help me im so lost and dont know what to offer or negotiate