Account closed, no reason given.
I got approved for a World Elite Mastercard but when I tried to activate it, it wouldn’t work. I called the number and was told that my account had been closed.
They are refusing to tell me why my account was closed. I’ve spoken to two agents on the phone. Both were rude and said that they don’t have to tell me the reason. I tried calling the executive customer care, but can’t get thru to an agent. Keeps going to voicemail.
I am absolutely BAFFLED, my credit score is excellent, no missed payments nor bankruptcies or anything ever, “high” income earner, I meet all the requirements. There is absolutely ZERO reason I can think of for my account to be closed. And nobody at PC is giving me any explanation. This is the worst customer service I have ever experienced.
How can I proceed from here? Is there any way I could report PC to the government or some regulator? Is it even legal to just close an account and not say why?