Vendor question for employees.
I've been delivering to Walmart for about five years now. I use the L carts that are in the stores. I have always pushed it. Never once has anyone else told me me to pull. Today I got stopped by the store manager who told me to pull the cart. I stopped and looked at them confused because I wasn't sure whether or not they were talking to me. I was about to ask are you talking to me but they reiterated. Then said I could hit products on the shelf if I push. I looked at the cart and then back at them. Then the person next to them felt the need to back up the claim with a please and thank you. I said nothing up to this point and still said nothing when I left the back but complied but it felt really weird to pull the cart. It means I have to walk backwards into traffic of customers while making sure that I'm angling the cart correctly. Or walk forwards with my arms extended behind me while looking backwards to make sure its not hitting anything while watching out for customers. It feels worse.
Is that normal across all Walmart or something being pushed now?