r/Citibike

They don’t do this anymore? Used to be that if you’re traveling from the outer boroughs (in my case Queens) into Manhattan, it’d be a flat rate of like $5.84 or something like that. I notice that anytime I cycle into the city they’re charging me for the full thing now.

Wondering if anyone else noticed this.

Am I crazy or has it always been this way? That for any drop off station, there’s never more than 1 point for dropping it off? Like the only way to increase your point intake is from picking up at a high point station but dropping off will never earn you more than 3 points (with the 3x multiplier)… I thought that there used to be more than 1 point available at drop off stations.

But maybe I imagined that?

I just recently got hyped over citi bikes and want to use them more often. I loved the fresh air and feeling of being on a bike instead of cramped on a hot subway.

my problem is, the few e-bike rides i’ve taken have been far more expensive than just hopping on a train. Biked from LES (~delancey/allen) to HK (~46th st) and it was $20! Then biked from HK to 8th Ave L stop, another $16 (granted in both these instances i did waste time getting situated after I had already pulled the bike from the dock). I don’t have a lyft pink or citi bike membership.

Biking vs uber is obviously more economical and likely faster, but you can’t beat $3 for the subway. While there’s likely never a situation where e-biking will be cheaper than the subway, what are the best use cases for e-biking instead of subway? Is it worth getting a membership? Do you citi bike because of cost, speed, the experience, or something else?

Likely biking scenarios for me are maybe doing

A. ~2 longish distance one-way rides a week between either UWS and williamsburg, UWS and chelsea, or chelsea and williamsburg (or a multi-stop ride where I go UWS > Chelsea > Wburg,) — whichever makes the most sense.

B. and/or 2-3 shorter distance rides per week (could be one-way or round trip) within williamsburg.

When the subway fucks up and suddenly my train won't stop anywhere near my office, and I choose to get off the train and ride the rest of the way in the rain, and then there's zero parking spots within 4 avenues of my office, or there's supposedly one dock but that dock seemingly does not exist, and support either doesn't respond quickly or tells me tough shit because both parking and overflow parking are full, meanwhile the clock is ticking and they're getting more and more of my money, what are we even doing here guys

Sorry for the rant I just do not understand why for the eBikes we can't just end the ride from the app and it locks the gears versus needing to find an open dock in the most commuter dense district in the whole country

I don't care about points or rewards or whatever I just want to end my ride reasonably near my office!!!

I love going fast on the blue bikes for exercise. But I didn't know how fast I was compared to other riders. I wanted to change that.

I built a website that ranks the fastest times on manual bikes between any two stations.

Note that the data CitiBike publishes is a month delayed. This website is also anonymous— if you want to know how you rank, you'll need to compare the times and dates in your CitiBike app to the times listed here.

Let me know what you think! Check it out: https://citibike-leaderboard.up.railway.app/

I wanted to share my experience to see if anyone else has gone through something similar and to warn others.

Yesterday, I rented a Citi Bike and returned it to a docking station. As I always do, I pushed the bike into the dock until it appeared to be secured. I had no reason to believe the bike had not been returned properly.

Later, I discovered that my ride had never ended. I immediately contacted Citi Bike/Lyft support. After explaining exactly what happened, the customer service representative told me that I would receive a refund and that the issue would be taken care of. Based on those representations, I believed the matter had been resolved.

Instead, Lyft has now:

• Charged me $100.
• Told me they are investigating whether to charge me up to $1,300 for a supposedly "lost" bike.
• Contradicted what their own representative previously told me.

If a dock malfunctions or fails to properly register a returned bike, customers have almost no way to prove they did everything correctly. We don't receive a confirmation from the physical dock itself, and unless someone happens to record themselves returning every bike, we're expected to somehow prove that the system failed rather than us.

Even more concerning is that customer support initially acknowledged the issue and told me I would be refunded, only for another representative to later reverse that position. It feels like different departments aren't communicating, while customers are left facing hundreds or even thousands of dollars in potential charges.

Unfortunately, I did not keep track of the historical conversation. I filed to consumer worker protection.

I've also contacted my credit card company to discuss disputing the charge if this isn't resolved.

Has anyone here successfully fought a similar charge? If so, what finally worked? Did you have to file a chargeback, contact consumer protection, or continue escalating with Lyft?

Multiple things can add up to a herniated disc, a common back injury if you are over 40. Our spines aren’t perfect, and most people in their fifties would have a bulge or two if they took an MRI (source: my doctor).

But I experienced a very slow onset of sciatica that eventually progressed into what was found to be a herniated disc. But here’s the funny thing- only experienced the pain while riding a citibik e-bike.

If you go to any amusement park many rides will say flat out “do not ride if you have prior back or neck injuries”. For some rides it’s obvious - intense roller coasters. But many rides aren’t coasters and still have this warning due to “bumping up and down, jerking side to side, and shaking seating”.

E-bikes are HEAVY. They have ZWRO suspension. And if you ride over a small bump you FEEL it. Even bumps you can’t see. And NYC streets are ROUGH. A regular citibike doesn’t even compare in bumpiness. Which is why I kiss the modded e-bikes. They were lighter.

Now imagine you’re me and riding an e-bike to work 3-5 times a week both ways.

“That is absolutely a candidate for the cause of your back injury. You should t ride them anymore”

I’m contemplating changing my membership to Lyft Pink since I will be in Chicago next month & think that will allow me to use Divvy.

I am concerned about doing it wrong and losing my 5000+ accumulated angel points. Also, I use points to extend my membership; I’ve only actually paid for annual membership in 2020 when I first joined.

As a Lyft Pink member, can I continue using points to extend my membership monthly? And what is the correct way to switch and retain my existing points? Thanks to anyone who’s done this and responds.