r/Citibike

Recently experienced my first citi bike accident. One of those narrow one way streets where the order is sidewalk, parking, bike lane, car lane. Girl (maybe 20s) jumps out from between two large parked trucks, head in her phone, gave me half a second to react from about 2 feet out. Somehow managed to brake and turn the handle but i hit her and went flying off the bike. Once I gathered myself and check that I'm ok, I go to check on her and she's crying with her arm in her hand and then just starts running... No one stopped her but did ask if I wanted a witness. All I got was just a minor bruise on my palm so I said I was good and left.

Careful out there. Idiots on bikes that shouldn't be riding in a city and phone zombie pedestrians are getting worse these days

Some friends and I are heading to Hoboken from Manhattan this weekend. Anyone know if you can take a gray bike across the GWB from Manhattan and bike down the NJ side of the Hudson to Hoboken?

For the first time today my key didn't unlock a grey bike at the newer charging dock I use all the time.

Those electric docks have always been less card-friendly than the older ones: you have to swipe the key, not insert it, it takes several goes and the unlock sound is quiet. They were clearly not designed with key users in mind. But today it simply would not respond.

My question: Are keys still meant to work on those connected docks? Has there been a change in policy?

I have no particular reason to think it was anything but a one-off bug but I would hate to not be able to use my key.

I understand the city reviews operating statements and financials regularly and approves rate increases in line with the lack of profitability of the system.

A shower thought recently: Lyft Pink is cheaper but it wouldn’t be clear that the revenue was tied to Citibike directly. Is Lyft hiding revenue from the City this way?

I’m back in the city 6 years remote. Was a member for quite a while and when I left it was like 70% analog bikes and like 30% electric but the electrics were free. Now it feels like the ratio flipped and at $.27/ min for an electric I don’t think I want to pay that $2-3 extra daily. So I really want the analog bikes. But after walking around yesterday I saw one blue bike.

So my question is for anyone in midtown, can you get the blue bikes easily?

I never received my 1k reward of the water bottle. Just curious if anyone has got their 1,500 point key recently and how long it took to get after filling out the form.

I'm in DC for a 4 day trip just to check out neighborhoods, and Capitsl Bikeshare has been the dominant part of my trip, I've taken them all over for the past few days. My NYC Citibike billing info immediately transferred over, so cool. So... over here basically EVERY bike at EVERY station is usually working. Out-of-order ebikes are a rare sight. Totally opposite experience with NYC where the norm is for a majority of the ebikes to be out of order. How often do we end up at station with twelve ebikes that are out of order and possibly one or two working if we're lucky? Seems like identical bikes, too. The system is heavily used here, seems equivalent to neighborhoods in NYC with similar density. They also allow you to reserve a bike for up to 10 minutes as you walk to the station. The charge begins when you reserve, to prevent abuse. They're capable of way better in NYC and just not doing it, although I'd love to know an actual informed answer about why this different exists, if anyone knows. FYI the inadequacy of the DC system is mostly that stations are farther apart... NYC seems to win on that front.

Returned a sole blue bike to an otherwise all electric stock docked. I must have made citibike a decent chunk of change by removing the free option. Should get like 10 bike angel points for it (I got zero)

Church Avenue and East 18th Street - CitiBike Dock is Gone!

Can anyone tell me where I can follow up with this? Looks like the whole dock was yanked out earlier today (August 10th 2026)

Me and my wife ride together. Often we see docks with one blue bike and many ebikes. I unlock the blue bike first, she unlocks the Ebike, her settings are for limited, not full assist. Without fail Lyft will charge her for full assist unless she waits like 10 mins and me to get away from the dock.

She’s contacted support a bunch, always gets refunded, but is there any way to fix this? Its so annoying and borderline feels like a scam