r/ClicksPhone

Company Vanished - Been Trying To Cancel For Almost Two Weeks

Hi! Can someone help me in this subreddit?

I sent a request on Sept 26 to cancel my pre-order. On Sept 27, I got an email from Clicks asking me if I was okay with paying a 3% cancellation fee. I replied saying sure, proceed with the refund minus the 3% fee.

I have not heard anything since Sept 27. I've been sending emails every day since then, following up and asking if they could confirm the refund. Nothing.

No activity on my credit card either.

I've seen some people get ahold of Clicks customer service on here. Can someone please proceed with my refund? I'm cool with paying that 3% fee, just cancel my order please. I'm based in the US, if you need that.

Thanks!

reddit.com

u/AutismFreshStart — 4 days ago

▲ 55 r/ClicksPhone

If you're worried an app you rely on won't work on a squarish display, just put it in split-screen mode and try it!

u/irasponsibly — 12 days ago

▲ 12 r/ClicksPhone

Trying out Niagara on my current main phone to get used to it

Took me a few minutes to get used to it, but I'm liking it so far!

u/ReacherJackDF — 12 days ago

▲ 4 r/ClicksPhone

No video on Friday ?

What happened to Jeff’s posts on Friday? He did ask us to submit questions on Instagram and I did but he never replied. I know it’s not a bit deal but I am just wondering ..

reddit.com

u/RobZak80 — 11 days ago