Hi guys, I'm going to buy a scanner and I did a lot of research for this scanner, but all I want is for someone who has one to tell me if it's really worth buying because I'm using SolidWorks and I do a lot of hard surface modeling.
I have a creality otter which worked fine in September 2025, I was able to get some great quality scans with it at the time. None of my hardware changed, but when I fired it up again today, crealityscan won't get past the splash screen and just crashes. I updated crealityscan, still immediately crash. I reinstalled my AMD 9070xt graphics drivers, still immediate crash.
So what changed? Do I need to update the firmware?I can't use the app to figure out what my firmware version is since it won't work, but it certainly isn't later than September 2025. I found the logs in the appdata folder but I can't tell what they mean. I tried running the app in safe mode, and it allowed me to interact with the UI, but it cannot connect the scanner in safe mode.
Do I need to roll back some windows updates to update the firmware? Do I need to switch to Nvidia? The error logs seem to show that the app was connecting to the otter before crashing, but does it show the otter's firmware version?
[Used Otter Lite]
The app is not letting me share a file to my pc or, in this case, my laptop. I made sure to allow the app to communicate through windows defender firewall (both private and public selected).
Has anyone had the same issue and found a fix?
The P1 arrives with a spare battery to quickly continue scanning after the first one dies. In its original case it has quite a nice and protected place but I like to toss the P1 in other cases or bags so the battery has to go with it. Since it has exposed pins (not exposed but something like a key or coin could lodge in the contacts) I wanted a small protective cover that just slides on the battery and protects the pins from any foreign material. The part I came up with must be printed from TPU and is friction fit on the battery and is small enough to still fit on one of the compartments of the original case when using it.
You may also look at the lens protector and lens covers I designed for the P1 to allow transport outside of the original case (still pay attention not to damage the scanner).
Link to the battery protection: https://www.printables.com/model/1591249-creality-sermoon-p1-battery-protection-to-keep-the
Link to the lens protectors: https://www.printables.com/model/1585975-creality-sermoon-p1-lens-protector-usable-while-sc
Link to the scan of the Sermoon P1: https://www.printables.com/model/1585972-creality-sermoon-p1-3d-scan
I just used my A1 Mini and some cheap Geetech TPU, 0,4mm nozzle works fine and a softer TPU may be preferable. After printing remove eventual stringing from the parts and slide the protector on the battery when transporting it outside of the original case.