r/FacebookMarketplace

So you report buyers that don’t show up?

I had a pretty good run of buyers showing up and now 4 out of the last 5 have all no showed on me. I’m just realizing that you can report buyers that don’t show up. Do you do this? Is it worth it to report them?

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u/Relative_Link8218 — 16 hours ago

Facebook Marketplace automatically marked my listing PENDING based on my Messenger conversation — I did NOT mark it pending. Is this a new feature, test, or bug?

A buyer messaged me saying she wanted the item, and we discussed pickup for the next morning. I never marked the listing Pending, but Facebook automatically changed it to PENDING after our conversation. I only manually marked it Sold after she actually picked it up and paid.

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u/Dependent_Boss8333 — 12 hours ago

Promote Now?

Hello: I've been listing for a while now. Recently, I've noticed I'm not given the option to renew listings anymore. Usually after a week, FBM gives me an alert to renew my listing or keep it current. Now, all I am seeing is an option for "Promote". Why the change?

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u/Own-Reaction4419 — 18 hours ago

Is eTransfer for mailed item unsafe and/or scam?

I want to buy a switch game from someone. It's $30 but he's going to mail it to me for $5 (shipping). So it's $35. I agreed that I would pay him $17 now (upfront) and again when I receive game (mailed)

Do you advise against that? Would I be risking losing the $17?

He said he doesn't have paypal and I don't know any secure credit card platforms to use

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u/Necessary-Fact — 23 hours ago

How soon after listing does serious buyers typically message?

I’m selling a car and it’s been 4 hours since listing and i only have 80 clicks , 2 saves, and 2 messages. I’m selling it at a really good price since I want it gone before the week is up but kind of feeling hopeless in terms of the metrics.

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Has “Delete and Relist" been removed from Dashboard?

“Delete & Relist” has always been there. I saw it this morning, and now it’s gone. Has anyone else noticed this?

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u/Selekted — 2 days ago

Bad review

Do you “reply” to bad reviews? I sold something to someone and felt I went above and beyond (met them 15 minutes one way from my house, gave them $30 off etc) and then they tried to return the item once they got home. I said no and thought she moved on but then I got a bad review from her because I wouldn’t take it back. Do I reply to the review or just move on??

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u/Desertshelf — 3 days ago

Order not cancelled after a week of not being shipped- what’s going on?

I’ll try to keep story time as short as I can.

A customer bought an item over a week ago. The order triggered a $500 limit that required me to input my SSN. The verification process was bugged for roughly two days, and even after figuring out a work around, my payouts are still locked. I have $104 from a previous sale that is no where to be found; PP and bank account are both linked. As per usual, facebook support was of no help. I tried reaching out to the buyer to explain the situation and was met with hostility about being bothersome and not shipping the item.

The verification issue didn’t arise until I generated the shipping label. I figured I’d wait it out to see if Facebook would cancel the order- they’ve been useless in that department too. I’m hesitant to refund the buyer because I am afraid that Meta will somehow deduct the fees from my bank (even though they can’t deposit my money, I wouldn’t put it past them to take it).

As for my question, how long does it generally take for the system to cancel an unshipped order? I was given a notification that it would happen after 7 days, but there is still no change. Are sellers charged the fees if they manually refund the buyer?

*As per the sub’s rules, this post isn’t a plea for support. I’m looking for input from those who are more informed on Marketplace policy than I am*

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u/Naive-Tap383 — 2 days ago

buyer cancelled e-transfer after receiving item

^ title. my fault for trusting him, etc. but is there anything i can do now?

he blocked me on facebook (he's using a different name) and i can't report him (cant even see his account). am i missing something? i feel like there should be something i can do. not to get my money back, whatever, but to report him at least.

if he can't even afford to pay $10 for my item, i guess he needs the money more than me.

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u/sfw_sasuke — 2 days ago

Currently being ghosted, probably

Writing this to pass the time as I sit in an illegal spot for… 29 minutes so far. All i want is this $20 office chair 💔. I know that buyers ghost, but a seller ghosting? i did not think that this was an option. Brand new to this city, accidentally somehow got on the interstate on the way here, but made good time anyways, just to be probably ghosted i guess.

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u/UrMomlolLoser — 2 days ago

I got 1 STAR because of ONE Man

Hi so about 3 weeks ago I listed 3 pairs of red, white, or black Jordan shoes, then shortly someone bought it, i handled the shipping and etc. Everything was going right.

However 2 days ago the shoes were delivered and I got a chat saying i delivered the one wrong, I accidentally shipped black instead of white. He asked for a refund i said unfortunately I wont be giving you a refund, he kept asking saying he deserves one because it was my fault, I said no again because he still chose to purchase it knowing there may be a mistake so its his fault, eventually I ended the chat.

But today I got a notification he left a 1 star review, and i got angry. So what can i do?

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u/idiotguy1234 — 3 days ago
▲ 5 r/FacebookMarketplace+2 crossposts

Are summer sales really this bad?

I have 35 listings ranging from clothes, shoes, houseware, car parts, tech accessories on Marketplace and eBay and so far only have 2 sales since May. From June to this day, I only had 1 sale. My items are either brand new or very lightly used, marked 30%-40% cheaper than retail prices. Is the problem my pricing or the summer slump as bad as they say? Kept renewing my listing, deleting and relisting, promoting but nothing works.

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u/jayjay12323 — 3 days ago

Even when you try to give stuff away for free people still flake on you.

I just moved and I'm giving away my moving boxes. So far, in 24 hours, I've had 3 people act super excited to get it and then nothing. I don't hear another word from them.

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u/Mediocre_Ice_8846 — 4 days ago

USPS Lost Package Never Scanned In

I shipped out a few packages on monday 8/10 and one of my 3 packages never got scanned in so the tracking for one of my fb marketplace orders says that usps is still awaiting for the package. my issue is, that USPS missing mail search doesnt open until tomorrow and tomorrow is the last day to ship until the order is automatically cancelled. i am just wondering what to do in the situation? because if things pan out and the order gets cancelled and then the packages gets found, my buyer gets their money back and the item, and im out the cost of the item and what i was selling it for. granted im talking about $20 worth of losses but still.

of course, when i dropped these boxes off i used the self drop since i missed business hours by 4 minutes. i usually always get a receipt. i DID take a photo of the box in the chute before i dropped it back. i also reached out to the buyer with updates and they only read the messages. i did talk to a supervisor at usps and the only thing i can do is the missing mail search but that doesnt help. and i did reach out to facebook directly but it says 2-3 business days to get back and that will be past my week shipping deadline.

any help would be great! thanks!

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u/aprilscruffs — 3 days ago

Marketplace Shenanigans and Confusion

So essentially, I live in Bangladesh, South Asia.
I once texted a lady in the US for the steelbook of a game.

She got back to me around 6 months later, during which she sold the item, saying that apparently my texts went to her spam. Umm… what?

Next I texted a guy in Toronto to check the availability and asking about his approx location.

2 minutes after that, messenger says ‘Certain actions have been suspended due to suspicious activity.’ It kept asking me for a video selfie and got resolved 30 days later.

And the guy never responded.

My question is sellers can be like this, keeping listings, not responding and so on. I just asking to know if there’s more to this kind of stuff that I’m not aware of. Facebook algorithm type and whatnot.

Any insight is appreciated here.

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u/Raad02 — 4 days ago

5 star streak broken by a fake review

Some guy on fbm wanted to buy an item off me for less than what I was willing to sell it for, and when he didn’t get his way he left a fake 1 star review saying I sold him a “nonfunctional product” and then blocked me so I couldn’t leave a review back

Is there anything I can do about this or am I cooked? I can’t even report the review

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u/Mmmmmmmmmmbap — 5 days ago

Buyer asking me to flake on another buyer.

I’ve had pleasant interactions on marketplace until now, but a bag that I listed immediately got a lot of attention. One guy was engaging in a back and forth with me asking for authentication and receipts and links (it’s a $50 bag lol), etc. whilst another lady simply agreed to come pick it up. When I marked the listing accordingly as “pending”, he began spamming me asking me to cancel on the other lady and that he’ll come before her, etc. Immediate block🤦‍♀️

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u/International-Yam932 — 4 days ago

How long does it take for this message to completely go away

I just realised you can’t upload photos😅 but whenever I use marketplace it says “Limit reached
As you're new to Marketplace, there's a temporary limit on how much you can list and message.
We do this to help build a better community for buyers and sellers.” How long till it goes away

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u/NervousData9914 — 4 days ago