r/FacebookMarketplace

Hi, my dear Marketplace seller,

I recently moved to a new house, and a friend of mine gifted me a Vitamix blender purchased from Costco. It has too many functions for me and is also too large for a family of two, so I decided to sell it on Facebook Marketplace.

When Costco has a sale, it costs about $300 plus tax. I sold it for $300 as brand new and unopened.

Now the buyer is saying that after trying it, she doesn’t like it and thinks it has too many functions that she may not need, and she wants to return it. I don’t have the gift receipt, and I personally cannot return it to Costco.

Should I just ignore her and block her?

I sold a blouse for $5 in brand new condition. It was quite big on me so I did post it as a medium and I thought I put in the comments it was a size small, but fit like a medium. I made the post 2-years ago and just recently reposted it after I moved. I did forget to check the tag and forgot it has a size small on there. I deleted the post after it sold because I tend to use the option to repost everything so I can’t go back to check.

The buyer messaged me wanting a refund as I advertised as a medium and it doesn’t fit her. Should I do so since I definitely didn’t mean to falsely advertise.

I sold something to someone and they’re complaining about a few missing screws íts a workout bench. I just want to block them and move on, I don’t care about a negative review I care more if they can report me and this gets my marketplace shut down

I haven’t sold for a while, so I posted an item. I noticed that there were comments, so I took a look. A customer said that they were unable to message, so I had to text his wife. I was so naive and I texted, they said that they were interested and wanted to meet me tomorrow. They wanted to Venmo me immediately, so I gave my Venmo, then they switched to Zelle. They said Zelle wasn’t working, so they needed my email. This is scam to me because I never heard people asking for my email for Zelle. I told them that I have another buyer and they said “wait, I’ll give you $10 more” another possibility that this is scam 😂. I blocked their number afterwards. I went down a rabbit hole on the Zelle scam, I’m glad I dodged a bullet, What concerns me is that they have my number since I texted them, and my Venmo has my name on it. I changed my Venmo account name afterwards. Can they do anything with this info?

I bought a PC from fb market almost 50 days ago and still haven’t received it. The seller told me they are a graduating college student so I already understood there would be a couple weeks delay in shipping, but it has been a little over a month. They sent me the tracking info and said that the package had been dropped off but it has not updated in about a month lol..

I paid through venmo g&s so am not stressed about the money but am more annoyed about the time spent waiting. I already expressed a bit of frustration but they asked me if I could wait to request a refund until they get paid (in a few more days). They have high ratings and look like a legitimate seller, is this just super unlucky timing combined with issues from their local post office? It also might be useful to mention that they relisted the item I bought.. is it time to request a refund? I just don’t want to keep waiting around until the venmo refund window closes so I am leaning towards starting the refund process now. Lmk what you guys think

Idk what to even think anymore.

I sold a bunch of smaller items over the years for super cheap—stuff like shit you’d find at a garage sale, so I put up with people haggling for these kinds of transactions.

This week, instead of using eBay for an expensive item, I thought, fuck it, let’s see if I can get any bites on marketplace. I threw up a collectible that goes for about $3500 on eBay, and I listed it at $2900.

The responses have consisted of …
-calling it fake
-sending just a number (anywhere between $2-2.5k)
-or asking to trade, even though the description says I won’t entertain it

Surely just trolling, right? Either way, I’ll just stick to selling junk from now on. This place is a glorified e-garage sale. Can’t sell a damn thing without someone trying to get a discount, even when the discount is built into listed price

Posted a brand new Chanel22 bag and listed it for over $5k. Someone called “Francis” messaged me and said he’s interested in purchasing and immediately asked to meet up.
My wife thought it was suspicious because he didn’t ask for more pictures. He did ask if we have the papers, but we don’t so we offered to bring it in to authenticate at a consignment store if he is interested. He then said we can just meet up for the purchase. So we meet up at a busy mall at city center.
Since my wife thought the whole thing was weird, she decided to go to the meet up with me, and a guy that look nothing like his profile picture showed up and asked to go to somewhere less crowded.
We walked to a cafe that is connected to the mall, the connection area didn’t have much people, and he said we can just trade outside of the cafe. We asked him if he wants to check the bag now, and he said we should count the cash first because he doesn’t want any trouble.
He then took an envelope out with 5k cash and asked me to count it. I counted it and the cash feels and looks real, he asked me to count it again.
I asked my wife to count it another time. We confirmed that the amount was right, the guy took the cash back and put it into the envelope and put the envelope back to his bag.
He then asked to inspect the Chanel bag. We took it out, he looked at it front and back, didnt even open the bag, and told us it is not what he is looking for and left.
We still have the Chanel bag, and he has actual cash.
The whole experience was so weird. Why would someone ask you to count the money twice before even inspecting the good?
Was he going to just take the bag and run?

I feel like there needs to be a way to stop people from posting images of what they’re selling, specifically furniture, that’s been modified by AI. It’s basically just false advertisement at that point. Like any old ass dresser is gonna look incredible once you smooth it out and remove all the blemishes and scratches and water marks. How is this allowed?!

I have sold several things where I shipped it to the buyer. I have always gotten paid from Marketplace until now. I shipped an item which has been delivered and I should have been paid by Marketplace by 6/22. It's now 7/4 and I haven't been paid. I tried to send a message to Marketplace help and it didn't work. Does anyone know how to contact someone at Marketplace for help?

Hi! I recently bought an item on Facebook marketplace shipping and I was sent a completely different item. I messaged the seller through the issue page like it said and they were unresponsive, that was 2 days ago. However i still cant file a claim it still tells me what time I sent the message and to wait 2 days. Im worried that after 3 days I won't be able to file a claim at all. What can I do to fix this?

Seems like I haven't had much luck. I have purchased a lot of things on Facebook Marketplace, but I barely get lucky to get a message asking if an item is still available, and when I answer yes, I get no response back.

Does anyone have any advice for me?

I’ve been looking at cars 24/7 (I have an addiction) and I hear some people say that, car listings with terrible photos and barely any information often lead to the seller selling it for a better price and sometimes the car is actually a steal once it’s seen in person; the seller just sucks at making a good post.

Anybody have personal experience with this? I always pass on listings with bad pics and info but maybe I’m missing out

Been selling on marketplace for about two months now and it’s been a pretty good process. My question is I’ve noticed a lot of you don’t want to meet at your home and prefer public places, I’m wondering why? I could see the police station, but other than that what would stop someone from robbing you in a public place as opposed to your home, where you control the surroundings. I’m a 2A advocate so maybe it’s different for me, but I just wanted to hear some other perspectives.

I sold a dress which I believe to be in perfect condition (accepted a lower offer from the buyer)

Buyer claims zip broke once she had it on (design of dress has internal shorts and front zip so it comes under strain when putting on over the hips). She wants a refund.

I'm not convinced she wasn't rough with the dress when trying on but I offered a similar replacement dress or a refund. Polite - friendly.

Her very curt answer was she wants a refund - no problem - confirmed my postal address to return the dress.

Now she's asking me to send her money to cover the postage because she is out of pocket (I paid the postage to her).

This doesn't feel right - what is protocol here? Do I just pay up? Say no?

I was scammed AUD 1450 for a fake iPhone, sealed condition as I was afraid that the actual phone could be tampered with.

I Asked for the receipt as well as the details at the back of the phone before a meetup. Checked both the IMEI and serial number on Apple system and they both showed a genuine product. Demanded for his phone number so I can call and talk directly.

Met the guy in person and transact in cash. Double checked the IMEI and serial number. Did ask the guy that I met for phone number and called him on the spot to ensure of his identity. Unboxed the phone as soon as I got back to my workplace and knew it was fake.

Messaged the guy again and he admitted that this was not a genuine phone. Called both numbers that the scammer gave me. He blocked me on one and picked up with the number that I called him on the spot but kept denying his identity. Report the guy directly on marketplace for fraud & scam. The result today came back as not enough evidence.

What an absolute joke of a platform. The scammer literally said “yeah I sold a fake phone” and it is still not determined as sufficient evidence. If fb marketplace keeps being run by ignorant people and soulless bots, more vulnerable people will lose money from these scammers

This happened about an hour ago. I, the seller, and the buyer agreed to a $100 transaction in person via zelle. He said he was having some issues with the QR code, but then I gave him my phone number and he showed me a screenshot of a pending $100 transaction. In hindsight I should have verified that it was the app and not a screenshot. Since I know that you cannot reverse a pending zelle payment, I let him walk with the item. Seemed like a nice guy who wasnt trying to rush a transaction. However I am still sus since zelle has never taken longer than a minute in my experience.

Did I get scammed? I am already mentally prepared to accept the fact that I paid $100 for the "never get scammed again" class.

I’ve bought and sold quite a few things on FB marketplace but for some reason when I’m selling something I get flawless response times that would even surpass 911…

But when I’m buying something I swear money makes these people into Himalayan monks that hate money

What really gets me is when they you say “hey I’m interested in the XXL thong” and they reply “okay” and then noting.. and then minutes turn to hours and I eventually move on

And then 6 hours later “hey you still interested?” Reply: “yes absolutely what time?” And then…. Silence

Why even post it if you can’t respond? They say about 90% of the time when this happens your probably not getting the deal and that is true but I’m extremely persistent and managed to get what I wanted took 3 days but I actually got an address finally and got the E bike i wanted…

When I sell things of I don’t have the time in that moment I will send a detailed message with an attached plan and actually go thru with it costumer service is important! And I turn on notifications when I’m selling something

I usually sell things within 1-3 days and it always goes well but god forbid if I try to buy something thru face book marketplace can’t we just have a separate app for marketplace?

This might be an odd question but I’m currently visiting the USA and I brought a luxury clothing item with the intention of selling it but I don’t know if that could violate the conditions of my visa and could get me in trouble. Maybe I’m paranoid but, could I somehow get in trouble if I did it?

Trying to sell stuff on FB marketplace for decent prices, but don’t seem to get any hits on 90% of my stuff. Most of it’s new and unopened! I live in a major city and am wondering if I just need to give it more time or cut my losses… any thoughts are appreciated!

I sold a microwave on FB marketplace, earned a 1 star review from another prospective buyer because I didn’t sell it to them.

Buyer A claimed I had “agreed” to sell it, in reality we were still working out the details, and they wanted it on Sunday. But buyer B (who messaged me the same time as buyer A) wanted to meet up today. So, first come first served, I sold it to buyer B. I even messaged buyer A letting them know I had sold it and they became upset.

What confused me the most was that they said to me “Why didn’t you tell me it was time sensitive and message me to get it today?” When I have no obligation to prioritize one buyer over the other if both messaged me at the same time and are paying the same price. Also I’m not a mind reader. If someone says “can I get it on this date” I assume they must not be available for earlier dates.

This was my first ever marketplace sale and I feel like I did my best to communicate. I’m not running a business or a side hustle, I just wanted to sell a microwave. My stars are now 3.0. From one 5 star seller review and this 1 star buyer review. So now I’m worried no one will want to do business with me at all.

Advice is much appreciated. Thanks for letting me vent.