r/GlobalEntry

I just had my GE interview this morning, overall process was a breeze and I was in and out within 10 minutes.

However, the officer noted an 'IR' flag on my profile that was added in 2022 when a K-9 had flagged my luggage, I went through Agricultural scanner and inspection, but the spice mix in my luggage was deemed admissible by the officer and nothing was discarded. I had noted in my declarations that I had this in my luggage, so it was all check and release.

After this morning, I'm now concerned that this flag is permanently on my profile and may lead to being screened every time despite GE.

Is there any input/ advice on this? Any actions I can take to remove this flag? Does it go away after certain years?

PS- details of IR from google AI summary-

In CBP internal systems and travel records, "IR" typically stands for "Intensified Review" or "Inspection Required." This flag indicates that your luggage, cargo, or documentation was subject to a more thorough agricultural check than a standard screening, usually because a previous entry flagged prohibited food, plants, or soil. 

My wife and I got GE five months ago. I changed our KTN to GE number on Delta’s site. We kept getting PreCheck during that time. BUT last month our TSA Precheck expired. The GE PreCheck did not automatically kick in for either of us on our last flight. TSA PreCheck support line told me to call GE. But there is no live support at GE. Waiting for a response to a written inquiry. Any idea why this happened? All info on Delta’s end is accurate.

Hello all,

I have had global entry for a bit now because I travel a lot for work, usually with other coworkers. And yes, I 100% have global entry. I've had it for a while now.

Every time I've used the global entry lane, it shows an error and that I have to talk to a CBP officer. I get put in the CBP interview line.

I've tried using the app, and just the kiosks. I thought the first time was a fluke, but this has happened every single time. I came to the US on an F-1 visa with full intentions to go back to my home country, but then I met the person who is now my spouse and things changed.

Every time I talk to the CBP officer, it's the same question: "So you came here as a student? When was that?". Once I answer these questions, I'm allowed to enter.

I'm a US citizen, so I'm not sure what the issue is. I usually won't mind, but when I'm travelling with a group of coworkers, they end up having to wait for me. They're kind and understanding, but it's getting a bit embarrassing. Is there any way to resolve this? Last time after a red-eye and a long plane ride, I was very tired and a bit irritated, so I asked the CBP officer why I'm getting interviewed every time, and they didn't have an answer for me.

Any help is appreciated, thanks!

Edit: The issue is also not that I'm not being recognized. The CBP officer confirmed that I was recognized, but that I was flagged for additional screening.

Hi, I'm in Houston where appointments are pretty easy, got mine in a week. But I keep seeing posts here from people waiting multiple weeks or months in New York, LA, San Francisco or Chicago for an appointment.

I'm building a tool that scans your nearby locations every few minutes and notifies you the second a cancellation opens up. So I wanted to ask actual people, is this a real problem for you or not?

Also was thinking whether to expand to DMV, passport, or restaurant reservations next, but I don't know if its a real problem or people would be interested in it.

if you would, I would appreciate it if you would comment down if you have any problems trying to get an appointment for these services or not, and also your location so I can see where its usually a problem or not.

Thanks.

hi everyone.
has anyone received their global entry with a dui on their record?

thanks in advance

My GE got approved in mid March and I have yet to receive my card in the mail. Officer said I’d get the card in 2-4 weeks, should I call and ask for a replacement?

I’ve used GE about 3x in the last 12 months since getting it and something weird is going on. All 3x I used the app. First time it was my wife and I and we both took our photos and were good to just walk through.

Next trip was about a month ago and when I submitted in the app it said I was “Not Recognized” but my wife was. I deleted the submission and tried again. Same results. When I we t through the line the officer was a jerk but that’s another story. He found me in the system manually and I was on my way.

This week we were coming back in and used the app and my wife and kids were all good but me….”Not Recognized”. Back to an officer again but he was super nice! He said he couldn’t figure out why I wasn’t recognized and it made no sense to him. He told me I could go down to the interview lane and talk to an officer there if I liked because he could dig deeper in the system than he could.

I went down to the interview officer and he was super nice as well. He studied everything and noted that I even had on a similar polo shirt as my photo and that everything looked great and he couldn’t figure it out and he found it super odd that it happened 2x and even after resubmitting the photo submissions. He asked me if my tickets had my middle name on them and they did not. He said maybe that was it. But my wife’s don’t either, so that makes no sense. He was stumped and I told him I’m going to be using GE again in a couple weeks and he said if it does it again to feel free to come see them again.

I know this is weird but has anyone ever experienced this? Any solution? Or is this just a random thing that happens and might never happen again?

My GE was expiring in November so I did the renewal application on May 19. Was transparent about all the travel I’ve done (9+ countries). Was expecting to have to go in for an interview but I just got an email this morning that I’m approved and a new card is on its way.

As a POC who also travels a lot, I was expecting the worst but this was super quick and easy.

Get the App. Entry at Dulles the GE line was all backed up. Separate line for people with the app. Flash it at the agent on your phone and through you go.
I think the general GE line was just for people to have time to download the app and register there. I didn’t see any machines, but we were on a tight connection so I didn’t spend much time looking around!

My GE expires in May 2027 and I just submitted my renewal today. Since May 2021, I’ve been to 26 countries, including Cuba, Lebanon, and a brief day trip tour into Syria. I'm always flagged for secondary inspection every time I enter the states again.

I actually just flew home from Egypt yesterday and went through secondary again. The CBP officer mostly questioned me about the logistics of the Syria trip last year. I was completely honest, explained it was an organized guided tour to see historic sites, and he checked my bags and let me go. He was very nice about it.

Since I'm transparently listing all 26 countries on my renewal form, I know it will probably trigger a manual review. Has anyone else renewed with high scrutiny countries on their record? Did you have to do an in person interview and redo fingerprints, or were you able to do a remote video interview? I'd love to know what the questioning is like during the actual renewal process. Thanks!