I used ionna charger tonight, I noticed it says pay by credit card or app but I can't find a ionna app in the app store. What apps work there? It would have been nice to have an app as it was like a monsoon when I plugged in
Today I was on a 400 mile trip and I stopped at 2 Ionna locations. Both were full except the NACS chargers.
Hot California day, and I for one didn't need preconditioning. The Tesla Model Y charging next to me at the Ionna $0.20 days (thanks Ionna!) was getting 70kW while I was getting over 150kW, at about 65% SOC each. Is that their perhaps cold battery or something about the architecture?
Or just a blessing on me for driving a Kia as an Ionna customer?
Saw a few posts lately about road trip planning costs, so figured this was worth sharing — IONNA has $0.20/kWh (+ tax) pricing across their whole network this weekend (July 2–5). No promo code or anything, just the flat rate.
We've been doing customer feedback clinics in Florida and the same thing keeps coming up: people just want charging that's reliable and for the right price.
Anyway — curious what the community thinks:
Last week our team loaded up 8 EVs — one from each of our OEM partners — and drove from Durham, NC down to Seffner, FL near Tampa, charging only at IONNA Rechargeries the entire route.
The goal was simple: prove that long-distance road trips are possible on the IONNA network!
We held customer feedback clinics in Jacksonville, Seffner, Casselberry, and Pembroke Park over the weekend. Talking directly to Florida EV drivers was genuinely one of the best parts of the trip — people were candid, which we needed.
Curious what the Florida EV community here thinks — what's still missing from public charging infrastructure in your area? We'd rather hear the hard stuff than the easy feedback.
I was at the new Seffner Florida chargers with the pull through stalls. My port is on the passenger side so I pull into a charger on that side where another car was charging on the other side. It took me a minute to figure out how to pay as there was no screen on my side of the charger.
So after walking around the charger and almost tripping on the other guys cable, I had to stand there awkwardly at the screen while the other driver wondered why I was there on his side of the charger.
That never happens at gas stations and folks will likely get a bit nervous when some random stranger walks up to their car to use the screen on their side.
Please add dual screens to your pull through chargers.
I set up Plug and Charge in our IONIQ 5. My wife took a trip yesterday from Maine to Philadelphia. When she stopped at the Portsmouth NH IONNA, the charger did not work after plugging in. She successfully charged after getting out her credit card so it wasn’t a big deal. It did work later for her at an EVgo. The BlueLink app lists IONNA as a CPO that should work. Is there any way to check and see if she did something wrong or was the car not registered for IONNA Plug and Charge like I believed it was?
Just plug in and walk away — no app, no card, no tap-to-pay. Your car and the charger handle authentication automatically.
EX60 will be getting it later this year too, per Volvo.
If you've got an EX90, check the Volvo Cars app to find your nearest Rechargery.
Curious if anyone's tried it yet.
Hey everyone — first off, thank you for the flood of questions you sent our way. We've been swimming in your AMA submissions, and we are not complaining one bit.
But we'll also be answering them across our social platforms, so if you didn't ask any here on Reddit, keep an eye out for us on socials.
We're working hard to get to as many of you as possible because your input genuinely shapes what we do.
Stay tuned for some special IONNA CEO videos answering some of our top asked questions...👀
Does anyone know if Ionna has plans to support autocharge for those of us with EVs that don't support Plug&Charge I love Ionnas charging network but I really appreciate the simplicity at autocharge sites of just plugging in and going
I don't know if there are any other apps that you can use to start a charge. But this app is extremely hard to use. It's over complicated. I like using an app as you can get the information on the charger later.
I like the chargers and for the most part they work. But Hyundai app at least on my 2024 Ioniq 5 does not support activation for the charger. We do need auto charge on this network.
Hey everyone. I'm Darcy from team IONNA. This week a group of us are road-tripping eight EVs — one from each automaker behind the network (BMW, General Motors, Honda, Hyundai, Kia, Mercedes-Benz, Stellantis, and Toyota) — from our Durham HQ down to Florida, charging exclusively on our own Rechargeries the whole way. We figured it was a good excuse to open the floor.
We'll be answering from the road, the charging stops, and whatever roadside detours we find along the way, so drop questions whenever and I'll get to them as we go.
A few things people usually ask to get things started:
How do you pronounce IONNA? Fair question — it's "Eye-AH-nah".
Who can actually charge there? Everybody, regardless of what you drive.
Do you need a specific connector? We have both NACS and CCS at every site, and you can use an adapter if you need one.
We're also genuinely curious about your questions regarding the network, charging, the road trip, EV life in general. Ask away.
We'll answer everything we can here in real time. For any frequently asked questions, you can always visit ionna.com.
Any plans to bring Ionna charging to Phoenix?
Hey everyone! Team IONNA here.
We've left our headquarters in Durham, NC, making our way to Seffner, FL, where we'll be opening our newest Rechargery.
We'll be driving eight EVs—one from each of the automakers behind IONNA (BMW, General Motors, Honda, Hyundai, Kia, Mercedes-Benz, Stellantis, and Toyota)—and charging exclusively on the IONNA network the entire way.
We'll be sharing updates, photos, charging stops, and a few behind-the-scenes moments as we make our way south.
If you have questions about what we're doing, the network, or EV road-tripping in general, drop them below and we'll do our best to answer along the way.
And if you've driven between Durham and Seffner, we'd love your recommendations:
Must-see roadside stops?
Great local restaurants?
Hidden gems?
Scenic detours worth taking?
We're looking forward to seeing what the trip has in store, and maybe discovering a few places we wouldn't have found otherwise. ⚡