r/Income_Tax_Refund

I'm still waiting for my refund. Got the CP05 letter. Every time I check the Wage & Income transcript for 2025 it says No Data found. I haven't worked for two years, so I don't have W2 or 1099 from an employer, but I do have an investment portfolio with an investment firm.

Well, I had never even known about IRS transcripts until this year with my refund delay. So out of curiosity I looked up my Wage & Income transcript from 2024 and there were 139 pages of information from the investment firm! The bulk of it is 1099-B Proceeds, then some others like 1099 DIV and 1099 INT, a 1099-R, a Form 5498 and a Schedule K-1. I called my financial advisor and asked her about it, and she said that all of that gets submitted electronically to the IRS.

Is this just a normal delay because of short-staffing issues, etc., and it will eventually be uploaded, or is there something wrong?

Need some advice please because I’m not getting to the bottom of it with my agency, and I’m worried I’m not going to get my money back.

I work for a local authority through an agency but they have nothing to do with payroll - the agency handles all pay through approved timesheets. All timesheets were submitted and approved on time.

For my first 9 weekly pay periods, around £700-£800 income tax was deducted each week from my payslips. However, HMRC/Government Gateway only showed ONE of those weeks reported, that being the last week of the 9 week period…

Example of Wk9:
- Payslip:
- Gross: ~£2.4k
- Tax deducted: ~£818
- NI: ~£87
- HMRC / Gov Gateway for same week:
- Same gross
- Tax showing: ~£336
- Same NI

So the NI matches perfectly, but the income tax doesn’t.

HMRC also confirmed my employment start date was submitted around 2 months late, which explains why the earlier weeks are missing entirely from their system.

The agency keeps saying:
- my net pay is “correct”
- the missing amount belongs to HMRC, not me
- once they upload the historic weeks, everything will reconcile

But I cannot get a straight answer to the actual question:

If they deducted c.£818 from me, but HMRC only received/shows c.£336 for that week, where is the remaining c.£482 currently sitting?

What’s making me more uncomfortable is:
- all pay AFTER those first 9 weeks suddenly became correct
- HMRC and payslips now match exactly
- communication has been awful for nearly a month since raising this
- they aren’t being forthcoming with historic payslips, information or status updates
- HMRC told me they cannot refund money they never received

I’ve worked in finance/accounting for 8 years and every payroll I’ve ever had has matched Government Gateway penny for penny, which is why this feels so wrong to me.

I also understood it to be a legal requirement that what is reported to HMRC matches the payslip figures. So if the original payslips were wrong, surely they would need corrected payslips and corrected RTI submissions rather than just saying “it’ll reconcile later”?

At this point I’m convinced HMRC don’t owe me this money because they don’t actually have it. In addition to HMRC agreeing with me on the basis of the salary, calculations and information provided.

Has anyone dealt with something similar with PAYE/RTI/payroll corrections? Especially through agencies?

In my situation - please can you advise what I am best placed to do? Do you believe the money is with HMRC or the agency?

Thank you

After identity Verification 3/9 and its 5/18 no movement on transcript.. checked WMR and no Notification of some kind…
Called the # but keep getting “Sorry we’re busy please try again Bullsh*t”
Am I missing something

So I have a taxpayer advocate and was told the IRS is reviewing my account and I should have an update by 6/17 smh 🤦🏽‍♀️

How do you talk to a person instead of the automate line for refunds still waiting for my refund after nine weeks? Is there another number I could call?

i talked to 20 different ppl on turbotax, i got 20 different answer. they said my refund was rejected and sent me this bs check i couldn't cash or deposit anywhere! so when i finally got turbo tax to agree to send my refund back to irs and i even got the message to say they were returning it to the irs, the irs still doesn't have it. so where is my money? what do i do?

I’ve been fighting with the IRS, Green Dot Bank, and Santa Barbara Tax Products Group for years to get my refund. Apparently on February 10th of 2020 the IRS deposited my refund of a little under $1,500 into an account number at Green Dot Bank. I guess Green Dot Bank then sent me a debit card loaded with said Tax Return but I never received a card. As previously mentioned, I’ve been fighting this fight for a long time. I will spend a day on the phone and finally get ahold of one of the 3 organizations just for them to play ping pong with me and tell me to call one of the other organizations. I’m fed up, I’m tired, and I feel as if I will never get my money. What would y’all do in my position?

Everytime I call it’s the same shii… 4 months to approve taxes is WILD🤣🤣 IRS needs to be fined everyone working for em.🤦🏼‍♂️

Anyone go through this, I was mailed check on 4/24, recieved 04/30, deposited 05/01, today I called bank PNC to see why funds still held, they advised IRS recalled funds, how do they do that on a paper check, I checked treasury check verification system and says paid, I spoke to IRS and they confirmed recall but said no more infomation at this time other than may be another 90 days, my transcipt has 846 code only, nothing after, I did have an offset and that balance is now 0, my preparer says since my transcipt says payment issued 05/04 I would get another deposit, I went from waiting on money to no money at all and seems no one has an answer HELP!!!

I have been unemployed since september of last year and am currently waiting on the tax refund to come to me to survive the next few months. Without it I can't pay my bills next month, I have only managed to get through may thanks to a loan from my brother.

I filed with turbo tax on 4/11 and got both fed. and state (NJ) accepted on the 12th.

My est. date was 5/2 and I still haven't gotten it. On 5/1 I checked the IRS where's my refund and it said there was additional info needed but didn't tell me what and to see if I had a letter. I don't. I've asked twice now for them to send me the notice and my 'online' check of notices sent to me says there isn't anything.

I'm lost and scared I'm going to be screwed over when I am living as close to the needle as I possibly can already. I don't know what to do or how to contact them without getting an automated menu that doesn't help me at all :(

Filed 4/5 blank transcript till this day,got a letter 4483c Called to verify my identity yesterday, agent said he released my refund is this true or was it just hogwash?