Last month flying back towards home I decided to go trough the inflight magazine where I came across this page.
It’s opening with the statement that the 738 was introduced in 2007 while the first 738 was introduced into the fleet into 1999. (The PH-BXB I was in, is from 1999)
Does anyone have any idea where this mistake might have come from?
What is the deal with this?? honestly i do not understand how you can pay for something and then they say it’s not guaranteed because you didn’t pay for priority. it already costs more to bring cabin baggage. Has anyone gotten any money back for having to check in your luggage? realise it’s a long shot but it’s quite upsetting that you’re still bottom of the barrel if you are in zone 4.
and i’m sitting here in my seat staring at a fully free overhead bin 😢
eta: two bins across from me were fully empty and three rows across from me are empty. WTAF?
Maybe I’m the only one noticing this, but r/KLM feels less like a travel community and more like a permanent complaint desk lately. Every other post is someone furious because their flight meal was mediocre, they only got 2 wines instead of 5, or their bag arrived 20 minutes late after flying halfway across the world.
Yes, airlines mess up sometimes. Delays, cancellations and bad customer service are fair things to discuss. But the amount of outrage over tiny inconveniences is getting exhausting to read. You’d think people were crossing the Atlantic on a luxury yacht instead of economy class.
Would honestly be way more interesting if the sub had more useful content:
Instead it’s often just: “KLM ruined my life because I didn’t get my third mini bottle of wine.”
Feels more like group therapy than an airline subreddit sometimes.
Anyone flown KLM recently? How strict are they with cabin bag weight? On the website it says 12kg combined between the suitcase and personal item. Mine will probably be slightly overweight and I’m trying to figure out if they actually weigh carry-ons at the gate or mostly ignore it unless it’s massive.
Hello all, I will be flying from Calgary to Amsterdam and Amsterdam to Cape Town. Some of the flights will be during world cup matches. I really don't want to miss any games, especially Canada games. Will there be live TV or some other way to watch it? I don't mind paying
While boarding KLM flight one flight attendant was announcing that "we won't help you putting your cabin baggage in overhead bins" there were some old age passengers even thet right away denied to help them.
On top of that once boarding was completed, this attendant again announced that, "Close the overhead bins by yourself, we cannot close all of them as it's too much for staff to close".
Flying for many years this is first time hearing such things, what next they wanna do us serve the food ourselves ?? Or fly the plane ??
Pathetic!!
Booked a KLM flight and now stressing about the name situation.
My passport surname is “Johnson” and my given names are “Michael David”.
But the ticket only says “David Johnson” — it completely leaves out “Michael”.
So the surname matches exactly, and “David” is genuinely one of my passport given names, just not the first one.
I’ve called KLM multiple times and they keep saying it would cost around €500 to reissue/change the ticket, which I genuinely can’t afford.
Flight is still about a month away. Has anyone actually flown in this exact situation with KLM or another airline where the ticket used the second given name instead of the first? Did check-in staff allow it or deny boarding?
Trying to decide whether to risk showing up early at the airport and explaining that “David” is still part of my legal given names.
Booked a KLM flight and now stressing about the name situation.
My passport surname is “Johnson” and my given names are “Michael David”.
But the ticket only says “David Johnson” — it completely leaves out “Michael”.
So the surname matches exactly, and “David” is genuinely one of my passport given names, just not the first one.
I’ve called KLM multiple times and they keep saying it would cost around €500 to reissue/change the ticket, which I genuinely can’t afford.
What makes me more worried is that during the online passport scan/check-in part, it kept recognising my full given names as Michael David instead of just David. I ended up covering the “Michael” part during the scan and it actually went through because I assumed it wouldn’t matter as long as David was still one of my legal given names.
Flight is still about a month away. Has anyone actually flown in this exact situation with KLM or another airline where the ticket used the second given name instead of the first? Did check-in staff allow it or deny boarding?
Trying to decide whether to risk showing up early at the airport and explaining that “David” is still part of my legal given names.
Ik vind het echt KLM onwaardig dat je bij het inchecken extra moet betalen om naast elkaar te zitten. Ook als het één en dezelfde boeking is. Ook als je incheckt op het vliegveld. En zelfs als je reist als gezin. Ik snap het dat het lastig is om mensen in een vol vliegtuig last minute nog naast elkaar te zetten, daar zou ik nooit over klagen. Maar in een half leeg vliegtuig ons expres uit elkaar zetten? Dat heb ik niet eerder meegemaakt KLM en vind ik echt armoedig. Kan je mooie luxe reclame filmpjes maken en high end willen uitstralen. Deze service is ook “marketing”. En werkt dus averechts. Des te blijer ben ik dus verrast dat ik net bij het inchecken bij lowcost broeder Transavia we wel gewoon naast elkaar zitten. Wil ik jullie toch ff voor complimenteren Transavia en kan je grote broer zeker van jullie leren
Left a red coloured, waterproof sling bag at Amsterdam Schiphol Airport on 11/4 around 22:15
KLM cabin crew contacted the airport and informed that my bag had been delivered to Lost & Found department. He guaranteed that it only takes 1-2 days on average for lost item notification. So I agreed to depart without retrieving my bag.
I filled in the Lost & Found form and browsed the Schiphol iLost website everyday. It has been a month, but I still can’t find any matching items.
Schiphol Airport Lost & Found department claimed that they never received my item.
# AMS Schiphol: ‘all lost items delivered to Lost & Found will be posted online’
‘the info that your bag had been located was provided by KLM cabin crew, so KLM should be responsible for investigation’
# KLM: ‘due to confidentiality, we can’t provide information regarding individual crew members or identify the specific flight attendant on duty’
‘the item was left within the airport terminal, so the matter should be handled by Schiphol Airport Lost & Found’
Both sides were deflecting responsibility and provided conflicting information. I have no idea whether the KLM flight attendant lied to me, or AMS Schiphol staff mishandled my item.
It’s very frustrating. Did KLM train their staff not to give any empty promises or give false/unsure information to passengers?
Flying this Thursday with a 3 hour connection in AMS, plenty of time normally to go landside and get some goodies in AH. But I saw the chaos yesterday and am wondering whether I should play it safe and stay airside.
I will fly to Schengen country, so no passport control after security.
I did get a security timeslot bar code, but was wondering whether they actually let you use it in times of massive queues.
My husband and I are travelling from Amsterdam to Panama (KLM0757) with our toddler for the first time. He's going to be 22 months when we travel and I'm uncertain as to which seats to pick. Currently we have reserved two of the middle seats in row 60 because there are only 3 seats in that row and it seems like it has space on the side so that might be helpful but my husband wants us to change to the last row because because there are two seat rows and we'd get a window (but limited recline) After a recent train trip to London we found that having a window was great even if just to have something to lean on when he sleeps on one of us. Any advice?
I saw many comment from the past saying that boarding passes are not scanned at ZWE when boarding the train.
Is it still the case now in May 26?
Because I also saw few comments saying that boarding passes are being validated on the train, so I am wondering if it's still safe to skip ZWE to AMS leg. Not a big deal to go to ZWE, but it would save me some time skip it.
Link to the incident:
https://www.tiktok.com/@annalisakumoji\_/video/7641505476701719830?\_r=1&\_t=ZN-96Ult7201dW
Is this reflective of KLM or more of a localized airport issue?
Hi, I recently purchased a new suitcase and I am flying with KLM on a city hopper flight next month, I only realised today that my new suitcase is bigger than my old so I decided to measure and see, online states the maximum total dimension is 158cm mine is coming in at total 162cm.
How strict are they on hold baggage dimensions? I don’t want to get charged for oversized but I also don’t want to have to buy another suitcase as I have lost my receipt for this one.
Its just a large suitcase nothing irregular about its looks etc
A first flying SFO-AMS on KLM in 5days and currently booked in economy (K) through Delta’s website. Curious for those who have flown this route recently:
Tomorrow I'm flying back from NRT to AMS, but I saw that thr flight today (may 18) was diverted to CTS. Does anyone have any idea why?
Looking at flights on KLM, Basic fares with my Flying Blue Sliver status get me 1 x small bag (40 x 30 x 15) and 1 x 23kg checked bag but NOT 1 x hand baggage (55 x 35 x 25).
Basic fares must be new because I'm sure the cheapest fares previously were Light and always included 1 x small bag and 1 x hand baggage. Strange how with my Silver status I get a free checked bag but NOT hand baggage 🤷.
Anyway, I plan to only be traveling with 1 x hand baggage (55 x 35 x 25) as that's the free allowance I get on the airline I'll be flying before this (TUI).
Technically, I could just check my bag in and there is a 3 hour layover in AMS so plenty of time for it to make my connecting flight, however I NEVER check bags in unless absolutely necessary !!!
So what are the chances that with my Silver status I'll just be able to walk on the flight with my 1 x hand baggage ? I've read somewhere else that Silver is boarding Zone 3 (is this correct?) and that they don't check hand baggage until Zone 4/5.
I guess I could risk it on both flights and I suppose the worse that could happen is that they just make me check my bag at the gate instead ?!?! Would KLM ever charge fines for something like this like Ryanair for example ?
KLM ran out of wine 2 hours into an 11 hour flight. Here's a full recap.
Currently somewhere over the Atlantic on DL9452 LAX to AMS, reflecting on what can only be described as a masterclass in managed expectations.
Food: Pasta or pasta. Meatball pasta or vegetarian pasta. No chicken, no fish, no protein alternative of any kind. Just carbs, served with a smile, on an 11 hour transatlantic flight. KLM's website promises an "extensive choice of meals" in economy. I'd love to know what they consider limited. Nutritionally this is the kind of meal you'd expect in steerage circa 1903. I half expected someone to point me toward the hull.
Drinks: White wine was gone 2 hours in. No spirits stocked in economy at all, per the crew. So for the remaining 9 hours of this flight, beer is the move. One type of beer. KLM apparently operates on the same beverage philosophy as a county fair.
Cabin: Roasting. Just absolutely roasting. Very on brand for the steerage experience. Inexplicably they've taken away the overhead vents for climate control and you can also not close your window. There is no window shade, it just gets a little darker tint when they turn off the lights.
I filed a formal complaint, for whatever that's worth. But this feels like part of something bigger. Airlines are in a race to the bottom, quietly cutting every corner while ticket prices stay exactly where they are. At least Greyhound is honest about what it is.
If you're booking KLM long haul economy, adjust accordingly. Curious if anyone has actually gotten meaningful compensation out of them. What a joke