r/MedSpa

Hey everyone, Lately I’ve been getting contacted by a lot of marketing agencies. Some of them showed me pretty impressive results and promised things like more booked consultations, better local visibility, lead generation, etc.

A few of these agencies seem very new and some admitted they barely have any med spa clients yet.

Should I work with a marketing agency for my med spa or try to do marketing myself?

For those of you who’ve owned a med spa for a while:

• What’s actually working for your marketing right now?
• Are you running ads yourself or using an agency?
• If you hired an agency, was it worth it?
• What red flags should I watch out for?
• Did anyone regret hiring one?
• What should I realistically expect in terms of ROI?

Right now I’m trying to decide whether to:

• hire an agency,
• build an in-house marketing system,
• or just focus on organic content/social media first.

Would really appreciate advice from people who’ve been in the industry for a while and already tested this stuff.

Hello,

Finally I’m opening my own skincare salon and I’m confused about machines brands and models to buy and looking for your experience and advice.

I need the best high quality, maintenance cost, treatment results and good price machines brands and models for:

1. Hydrafacial tower machine

2. Laser machine for skin removal, peeling and pigmentation

3. Laser machine for facial treatment and skin rejuvenation

Highly appreciated.

Also, do you think buying refurbished machines is a good idea or new?

Please only Salon owners or experts not suppliers.

Thank you

Hello!

Just starting out with META ads for the med spa that my wife and I opened last month. I have some experience with META ads but wanted to ask anyone who’s had success with them for their aesthetics business what recommendations you had.

Curious about things like certain audiences, campaign settings, ad copy/design, etc.

Anything helps :)

We’re considering hiring outside help to generate more consultations and improve our online presence. If you’ve had a good experience with an agency, I’d love to hear your recommendations.

Aesthetic Record's cumbersome scheduling is making me lose leads. I was wondering what others have done to combat this? Do you use something seperate for the scheduling portion? Just suck it up? I feel like I'm losing potential clients over this

Do med spa marketing agencies own the leads? Do they provide a CRM? A company that owns the landing page for me and provides CRM with lead access, is that a red flag? Wondering if they would resell leads I pay for.

im 34 and my skin has been looking so worn out lately with fine lines showing up around my eyes and mouth plus uneven texture that honestly makes me feel older and kind of desperate to fix it before it gets any worse. i started going to jasi skincare in las vegas a couple months back and just wrapped up a short series of chemical peels which smoothed some of the roughness but the glow and firmness i was hoping for still arent showing up.

anyone whos dealt with the same tired dull skin after peels what actually helped push things further for you?

thanks ladies

Can you all recommend me the best med spa in Miami? Thanks!

Hey everyone. I am new to this world of injecting. I just took a basic Botox/injector course and have signed up for an advanced course in June. However I want to get more hands on experience before I practice on friends and family

I called a few injectors and med spas, but both want a lot of money to even shadow them. One person quoted me over $750 to shadow for a day!

Is this typical for this industry? Or am I just asking the wrong injectors/med spas?

Thanks!

Hello!

mods! this is not a SaaS Pitch disguised as a question, it is a straight up request for partnership on solutions that benefit medspa owners, so please don’t ban me :) thanks.

myself and a good friend who have a broad range of experience in the SaaS/AI world are hoping to work with small businesses to create useful tools that help them thrive.

why are we doing this?

we currently both work with very large companies. like companies that have more money than they know what to do with. that’s fine, but we want to make a dent in the universe, and selling efficiency-gain to a company flush with cash is not nearly as impactful as solving real problems for people trying to get their businesses off the ground, or take their steady small business to new heights.

some ideas we have but aren’t sure how valid they are:

- a 24/7 answering service to book appointments after hours (AI Voice Agent thats human-supervised to make sure it’s doing what it‘s supposed to)

- automated lukewarm lead/”abandoned cart” follow up (someone not complete your booking flow? we text them to get them to book)

- medspa compliance help and automation

- for mobile/fleet-running businesses, a lightweight way to schedule preventative maintenance

look, we just want to help small businesses. Not push products.

if anyone who has a problem that’s screaming “I wish someone would just fix this for me” we would love to meet with you.

Hello! I am an NP in Washington State (we have full practice autonomy here) looking at opening an aesthetics/medspa with an NP friend of mine. I am interested in fillers/tox/vitamin injection/hormone therapies. Can anyone help by answering any of my biggest questions:
-Who do you source meds from (glp-1s, hormones, tox, filler, vitamin injections?
-Do you have a consultant you would recommend for guidance?
-How do you stay legally compliant and protect youe license?
-Are there any “white-glove” start-up companies you recommend?
-Any other other pearls you think we should know?

Thank you in advance!

Has anyone used Moxie for a med spa start up? It seems like it’s nice because they can set up protocols, charting systems, payment systems, help with marketing, get you discounts, etc. However it’s almost $4,000 to start and they take 9% of the gross receipts for 3 years.

It seems like 9% is high for something that isn’t being invested into the business, rather a resource. It makes more sense to give 9% to someone investing 100k+ into the business. Then you could use the funds to buy equipment that would increase revenue.

It’s almost seems like a good lawyer would cost less to set everything up legally, without taking a share of the company.

Are my thoughts going in the right direction? What do you think?

Curious what everyone is doing for simple post-procedure aftercare right now. After lasers, RF microneedling, or stronger peels, do you mostly keep it to cleanser/moisturizer/SPF, or do you send people home with extras like cooling masks, HOCl spray, barrier creams, etc.?

I’m especially curious what actually improves comfort and fewer panicked texts the next day — not fancy retail for the sake of retail, just the calm, boring stuff that patients actually use.