r/UTSA

Ever since the hack that hit UTSA, every system with our student I.D. associated is down.

That mean UTSA dining, counseling, Wellness360, anything associated with UTSA Housing, Instructure, and Canva is down.

I called Wellness360, and they told me that they are waiting for the UTSA system to get back up again.

I still have my temporary housing key and I went to the front office and they're waiting for the utsa system.

I went to the UTSA rec center and the swipe reader wasn't working. It was because of the UTSA system.

On my laptop, I was logged out of my Outlook and couldn't get back in because there is no UTSA system.

What I'm saying is that this "hack" is affecting UTSA more than they're willing to say. And UTSA will continue to be opaque, lie by omission and obfuscate what is really going to happen.

I'm a cyber major. And an IT department only pulls the plug on the central authentication server if they are trying to contain a massive threat. They shut it all down to stop the bleed.

They are calling a 3-day start delay to buy time for their digital forensics team, not because of a standard "outage."

They will continue to lie by omission until the legal department forces them to disclose the breach.

smh...

So I was trying to log into myutsa and it’s saying my password is wrong but I never got the intrusions on changing it. Could this be due to the tech issues or did I mess something up?

https://preview.redd.it/36gftucf7ekh1.png?width=689&format=png&auto=webp&s=3fb9739df61b20eead963d3eef0135c1709abd16

Are we greenlit to do it now?

i’m a sophomore this year and i really want to go but i legit have nobody to go with. how do i find ppl within the next week or so 😭

I went to OneStop in person today about my bold promise not being applied to my tuition and fees (before everything got shut down) yet they claimed it was applied? Even though I know it wasn’t applied because of the fact that it never covered my tuition and fees because I still had outstanding charges on my account. By my calculations, I should only have a little to pay due to my meal plan—which is why I’m also doing work study.

Should I contact Fiscal Services? OneStop said they could only give me a UTSA grant.

With the whole cyberattack fiasco ongoing, how is tomorrow going to look? It seems email system is down for everyone, but in different ways? Other people are getting emails that I have not gotten, and in fact I have not received a single email about anything that’s going on. Had I not opened Reddit to see other peoples issues I would not have been aware. The system was also down the entire weekend, at least for me and a few others, so what happens if it’s not fixed by tomorrow? Will the day proceed as usual, or will things be pushed back? I am an incoming freshman so this whole thing is fairly new to me.

UPDATE: Classes delayed until Monday 08/24

Please check your email glasses are not going to start this Wednesday. They will start Monday. August 24 I believe.

And when? And what data was affected?? More context could help get a better time frame of when everything will be back up… I went to tech cafe nd they had like no info for me. Helppp… I wanted 2 be productive today….. I don’t even remember wat my major is.. I highkey haven’t logged in since the May cyberattack

Edit: also if it’s not a cyber attack wats going on, Cybersecurity majors please do sonething!! Ref!!!! Refffffff!!!!

Cyber attackers if you can hear us change everyone’s gpa to 5000 please

Can we just admit we hope classes get delayed? Lol I'll be honest I am.

I don’t know if anyone else has had any luck but I successfully reset my Passphrase and have access to everything again (Outlook, Microsoft 365, Canvas, myUTSA, etc.)!

What should I do, this class I’ve been waiting for finally I’m off the waitlist but I’m being given till 11:06 tonight to register however I can’t due to log in stuff.

One stop line is down too, should I go in person, where should I go? What should I do?

I’m a little nervous because I was planning to go to campus to walk around and find where my classes were today, but now I can’t even find my schedule since everything is down, and I can’t access emails too. Does anyone know anything about what might be happening tomorrow?