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Hello everyone, I’m the brother of a newly beginning Aggie. I posted this in an A&M Facebook family group and at a College Station subreddit as well. I have never used reddit to post, but really need some help with making this more publicized.
My brother just moved into this student apartment complex called The Jane, at Colgate Drive. They did a great job of advertising, but absolutely blundered their move-in. It's like they put all their money into marketing, and none into what matters.
Funnily enough, they have been constantly hooting about their "renovations" being complete by July on their socials (Instagram, Facebook), but nothing was ready in time, and it doesn't seem like they will be any time soon.
The photos are what he moved into… on the 18th.
My brother can't even cook or use the dishwasher right now. Water has some issues too. I called four times until they finally picked up, and they had no idea what was wrong with the room... They did not know he couldn't cook or had a disgusting dishwasher.
By the 18th tenants were basically promised a furnished room with everything ready to go (except things like shower curtains, sheets, etc.) They kept noting that they renovated. Nothing was up to standard by the move-in, and many tenants stood outside for close to an hour in 100+ degree heat to receive their keys as well.
My brother isn’t the only one affected. Several students have been left with a dirty, unprepared and ill-equipped room. Added to that, there are several recent reviews of angry tenants and parents of tenants on Google stating similar things. Some still have no A/C and have not moved in. Go have a look at Google Maps if you're curious.
The complex was simply not ready to accommodate move-ins at all, yet they continued to send out emails hyping students up for their move-in today.
Has anyone experienced something like this?
I reached out to KBTX to see if they could cover this whole case of unpreparedness and false advertising.
Any other advice on what we should do...?