r/aircanada

Hello,

I’m making this post to receive some advice since everything I search and look at tells me “NEVER PUT YOUR CAT IN CARGO!!!”.

So, in October I’ll be flying to Sweden so my year long stay, the issue I’m having is that there’s no direct flight from Canada to Sweden in October so I’ll be taking a connecting flight with SAS.

Merlin (my cat) is a 2 year old male Siberian cat who is 17lbs. He’ll be able to go in the cabin with me for air Canada but not for my connecting flight, and overall the more I think about having him in the cabin the more uncomfortable I think he’ll be since he won’t be able to stand in the carrier

Other than the stress he’ll go through, I feel like he’d be more comfortable in cargo since I have a big kennel for him so he’ll be able to stand and turn around with no issues

I am stressing about the whole situation so if anyone has done this before can you please give me some tips/ advice? Leaving him in Canada is not an option

Hello everyone! :) I will be flying a domestic flight via air Canada soon and have some questions.

My first luggage meets the maximum dimensions (L+W+H= less than or equal to 158cm), however my second one doesn’t, by about 8cm total. I know they don’t necessarily pull out a ruler and start measuring, but if there is a risk that I am going to be charged an over size fee (100-120CAD) anyways, why don’t I just make that luggage overweight as well, as the fee is for either or both characteristics? (Ex. If luggage is both overweight and oversized, only one time 120CAD applies)

I know this might sound stupid, but I do not have time to change my luggage. I am also not planning on packing on 5-10kg of course, just maybe ~800g-1kg over the limit.

Thoughts?

Trying to book an award ticket within asia. The direct flight I want to take has no availability in J, but if I book a further destination, it allows me to get on the flight I want (with an onward one after). I would skip lag but I need to check bags.

Is it possible to call and split the award ticket into two bookings and then cancel the latter leg?

This whole thing is driving me crazy. Booked United from (domestic origin) thru IAD, YYZ, with a final destination of CPH. United never got our stroller on our original flight to IAD and sent it to ORD.
BUT - our YYZ-CPH was through Air Canada, so United says it's AC's problem since our ending flight was with them. Whatever, fine. We didn't find this out until after leaving the airport, which seems like a huge mistake.
I filed the appropriate info with Air Canada, including my internationally-working phone number, and the address of our 'home' in CPH.

Air Canada never updated the tracking beyond receiving it in IAD.
I was able to use the United app to track it TO CPH!!! so theoretically AC could have gotten it to us. We did not fly home from CPH so no chance to go ask the AC desk and look for it there.

After more than the 5 days of no info, I filed a secondary report with AC, as well as submitted expenses since we had to buy a stroller in Denmark.

IS there anything else I can do?! Is there ANY way to get a human on the AC customer service line who ACTUALLY knows something about their baggage processes??

Looks like Air Canada wants to buy back a bunch of their stock.

Does this do anything for prices for those of us who fly? Or is it more about competition and other airlines?

Hi! AC has recently started shuttles between downtown MTL to YUL in order to reduce trafic jams for its passengers (I guess), it is supposed to have dedicated lanes.

I am looking for a feedback on it if anyone here has taken one.
I have a long haul flight friday 4th of september at 7:50pm and planning to take the shuttle at 4:30pm with an estimated time of travel of approximately 30min.

I have an existing booking before receiving my birthday perk. I still chose preferred seat taking my chance to see if I can get that applied to my existing booking. I took the advice of other posts to call Air Canada call centre. I have 2 segments flight for 2 people originating from US. I am super happy that the agent is able to apply the code to both segments for both people on one booking. That equals to approximately $320. Thank you Air Canada for this lovely birthday present.

Anybody know ? Flew halfway across Montana before turning around. I'm sitting here in Newark waiting to get on the return flight and it's now delayed by 8 hours

Hey guys, I really need some advice regarding an Air Canada schedule change.

Air Canada changed my itinerary, and the new flight now departs 3 hours and 45 minutes earlier than my original flight. They also changed the connecting airport and the operating airline.

The new itinerary gives me only about a 1 hour 30 minute layover, which is risky. If I miss the connection, I could potentially be stuck because I require a Schengen visa to enter the country, which I don’t have.

I contacted Air Canada, but one agent told me that I’m not eligible for a refund because the schedule change is less than 4 hours.

However, I checked Air Canada’s own schedule-change/refund policy, and it says a refund is permitted when the departure or arrival time changes by 3 hours or more. It also specifically lists an airport change as a situation where a refund is permitted.

Has anyone dealt with something similar? Should I call again and ask for a supervisor? Any advice on how to get them to process the refund would be really appreciated.
Thank you!

Edit: I called the airline, rebooking for today would have cost me over $1000, but I was able to find a flight later this week for less. Definitely don’t plan to sleep in for that one lol. Thanks everyone!

Is there a way to request a call back? I seem to recall getting offered call back in past. I've been on hold for nearly 3 hrs. If I have to listen to this elevator music any longer I might go loco.

Is there a specific reason why canned iced tea such as Fuze or Brisk isn't served as an inflight drink option on Air Canada, WestJet, etc.? Is it because of the cans being 341mL or some other reason? Thanks.

Can you use a 120VAC 50W (60Hz) heating blanket on a flight to help with muscle pain? Specifically on a 777-300ER in economy.

I will of course ask an FA before using it but wondering if anyone has had previous success (or were advised they couldn't use one) before packing it.

Merci!

Hey all,

I’ve got about 8 $20 flight credit codes to give away. DM me if you want one.

Edit: all have been spoken for