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I usually fly Southwest but with all the changes I chose to change and I also check at least 1 bag so this is new to me.
So I went to my airport to book tickets in person to avoid the carrier usage charge ($179) and after I left I saw on my confirmation email breakdown that they STILL charged it. And come to find out the agents helping me booked it through the website instead of their own internal system or however they’re supposed to do it and when I called customer service to refund the charge, they basically think I could be lying like I booked it on my own and they said it’s booked through the website and no agent’s name is attached. I’m so upset. I don’t know why they would book it through the website??
First off the whole process was not great, I got there right when the website said the Allegiant counter is open and no one was there. I had to ask another airline agent and he said Allegiant sometimes shares counters with other airlines and to basically go check the other airlines. Then I find them at the Frontier counter. After telling them I was there to book tickets they walked me back to the Allegiant counter to book. I should have known something was off whenever I asked if they could bring up my account to make it easier since I had all my traveler info on there and they couldn’t figure it out.
The customer service agent on the phone said to either fill out a complaint to start an investigation and I guess I have to prove I was there? I’m definitely on the cameras and I paid for parking too. Or she said to go back to the airport to have the agents call them to confirm I was there. I have little faith in that since these agents did it wrong in the first place and what if I go and it’s different agents? What do I do??
I just checked in for my flight, and it gave me regular seats with me and my wife. I had picked the exit row and then I got an email with a voucher code for future flights I’m assuming because I no longer the exit rows. I’m stuck with the AI assistant on the phone which can’t help at all. Is there any way to get my seat back? I have no use for this voucher since I never fly Allegiant.
There is no update option for the flight going there and when I try to update the return flight, I select the exit rows and it does nothing when clicking on continue.
We had our flight from Sanford, FL to Bangor, ME cancelled today. Seeing several others received cancelled flight notices for August as well. Just wondering who else had this happen and what routes?
Customer service told me "The flight is capped and we're no longer flying that day". Whatever that means. LOL
So I am flying from Tampa to Harrisburg in a few weeks and need to know if I am allowed to take an injectable GLP 1 how should I pack it? Should it be a carry-on?
Bought my flight a month ago. Went in today to buy seats and use the rest of my points to choose , maybe some extra legroom seats.
When going through the booking process. I don't see how to use my points on my existing reservation. Did I screw something up or is this a known issue? I reached out to customer service but they said the wait was going to be over 1 hour so decided to try Reddit and see if you find flyers had any answers.
What’s the word with vapes. Just in my carry on before flight? What if a minor hypothetically had one? What might happen?
Question - can you gate check a pet stroller? I’m bringing my cat next week out of Albany and I will have his carrier for the plane, but I feel he would be more comfortable throughout the airport in a stroller… any insight on this? TYIA
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Initial information shared with BocaNewsNow.com and subject to change: Allegiant Air flight 3912 took off from Fort Lauderdale at 9:48 this morning. It was bound for Atlantic City. As you can see on the tracking map above — courtesy FlightAware.com — the plane flew in a series of turns and then returned to FLL, landing at 11:08. Upon landing, at least ten people complained of ringing in their ears, head issues, and other problems.
I have not flown in 12 years so I am basically a new flyer at this point! I will be flying with my family ( 2 kids 2 adults) I am trying to think of anything and everything to make this smooth and enjoyable for everyone! Any tips for flying for the first time allegiant? This will be my kids first time flying ever! Tips? Tricks? Ways for the kids to have fun? anything appreciated!