r/lyftdrivers

I picked up a rider today who was using someone else's account. A block into a ride they ask me to stop. I asked them to put it in the app. They said their phone was dead.

I rejected the stop because it wasn't in the app and they started screaming and cussing at me. At this point I pulled the car into the parking lot where they wanted to stop.

When the car got to a stop, he said I should get out so we could fight. I no longer felt safe so I cancelled the ride and calmly asked him to exit my vehicle. He refused to get out

After it was cancelled, he changed his mind and wanted to be taken to his destination. I calmly asked him to get out of my vehicle or I would have to call the police.

He then accused me of being racist. And that I was going to "get fired for being racist". Finally he gets out after constant cussing and screaming and flicks me off as I drive off.

When I get home I get an email from support that shows his side of the interaction: "the driver went to the wrong address and didn't pick up the phone when I called him and just drove off"

I reported the incident to Lyft but given the false claim of racism I'm worried about suspension. Thankfully I have a dash cam but still don't want to deal with the headache

I usually try to keep the car clean but a passenger on my morning shift today dropped an entire unlidded coffee cup right behind the center console. By the time I noticed at the end of the block, it had completely soaked through the flimsy stock mats.

I spent my whole break scrubbing it with carpet cleaner at a gas station but the smell of stale coffee and milk is already starting to funk up the cabin. In this gig, if your car smells bad, your rating plummets instantly.

I need to upgrade the rear flooring before this weekend. For those who drive full time, which criteria actually matter when looking for a rear floor setup? I need something with maximum cargo and floor coverage, high edge height to pool liquids, and a quick cleaning process so I can literally just wipe it down between rides. Do the rubber ones smell weird when the heater is running, or do they actually stay odor-free?

I am reaching out to this subreddit seeking advice on behalf of my dad who is a driver. I am handling communication on his behalf. He was accused of sexually assaulting and attempting to drug a passenger which led to his account being permanently deactivated.

He unfortunately does not have a dash cam so he was unable to provide video evidence of the situation proving his innocence. He was aware that the app records audio but since the alleged assault took place last month and the app deletes audio recordings after one week, we were unable to pull anything from the app.

We have learned our lesson and will be installing a dash cam in his vehicle ASAP.

This is his primary source of income, so the deactivation significantly impacts his household. My dad has a long clean record (multiple years, no complaints) and a two decade record driving taxi and denies these allegations entirely.

Has anyone been through the appeal process for this? Or any advice on how to handle this situation? Is legal action realistic in this situation?

My dad used to drive for Uber but was permanently banned. He stated it was because his account was hacked and the hackers filed for fraudulent cleaning charges. So, he decided to drive for Lyft and refused to appeal the Uber ban. Now, Lyft banned his account a few days ago. He claimed it’s because he’s over the age of 65. I reached the company policies and found nothing about such policy. I wanted to ask this Reddit if they know anything regarding why Lyft permanently banned his account?

Uber continues to rip off drivers and customers with ever changing insurance fees

By now i wouldve expected everyone to be posting their big turnaround on how much they made tonight for fourth of july??