r/lyftdrivers

Get to apartment complex last night for a $5.75 ride (normally do not take these). Can see rider on map, but they aren't moving. Great. This ride had a 7min wait timer despite not being comfort. I knew this was bad. At 2 min in (5 min left) rider still hasn't moved, so I call. Straight to voicemail. Immediately ate the cancel and left.

As we all know there is an option for it. I have mine turned off. With it turned off I see I get offered a ride I like it accept it and a few mins later it says it’s canceled. It’s not the rider canceling to try and find a better ride it’s the app. Found this out on one of my rides this week. I was dropping a nurse off at a hospital. Got a ride from that same hospital, it was then canceled on me and I got another ride from same hospital. I went to pickup after drop off. And the original rider came to my car. As always I ask name and destination. They gave the original riders name and destination. I said no that’s not me. They said are you Michael(yes I am) but when they then looked at there app they saw it was changed to a new driver. Not me. I told them I’m sorry not sure why Lyft changed it but I’m not your driver anymore. So why Lyft do this bs?

I wonder if other rideshare drivers in Toronto have experienced this too. Some passengers will order a ride, make you wait for more than five minutes, arrive late, and then start rushing you as if you were the one delaying them. To make matters worse, some of them end up giving you a poor rating despite your patience and professionalism.