Extremely Important for Mexico Temporary & Permanent Residents
Cancún Airport is rolling out 40 new biometric e-gates to help speed up immigration processing ahead of the World Cup. While the new system is designed to make entry faster for eligible tourists, residents and visa holders should NOT use these automated gates.
If you are entering Mexico with:
• Temporary Residency
• Permanent Residency
• A visa or ongoing immigration process
You MUST go directly to an INM immigration officer.
Using the e-gates can put your immigration status at risk because the system is intended for tourists only. If your entry is not properly registered by an immigration agent, it can create serious issues with your residency or visa status.
We are already seeing increased restrictions from INM when trying to correct these entry mistakes afterward. In many cases, adjustments that were previously possible with the FMM/IMM process are becoming much more difficult.
Please save yourself the stress, delays, extra costs, and potential loss of residency by making sure you speak directly with an immigration officer upon arrival.
Always present:
✅ Your passport
✅ Your residency card or visa documents
And verify your entry is processed correctly before leaving immigration.