r/shokz

For context, in the shop there is no display for the minis that you could try on. I just risked because i thought the standard ones are just too big.

Somehow, I ended up owning more and more Shokz headphones over time 😂

It started with me buying one, then another, always telling myself, “Well, this one is for a different purpose.” And now I have several of them… but honestly, I like them all.

They’re not super cheap, but they’re not crazy expensive either. For the price, I think they do exactly what they’re supposed to do, and they do it well. The volume is surprisingly good too.

For context, I’m pretty into audio and have a bunch of different stuff at home—JBL, Marshall, Yamaha, Bose, and Bang & Olufsen speakers, plus Sony headphones—so I’m used to listening to different brands and sound profiles.

Obviously Shokz isn’t something I’d compare directly to a proper home speaker setup or high-end headphones, but for what they’re designed for, I’ve been really happy with them.

I guess “they all have different purposes” turned out to be a pretty effective excuse to keep buying more 😂

This is my thoughts on the new Shokz Openrun 2 bone conducting headphones. As you can tell from the name, this was made for runners who wants to keep aware of the surroundings without having to lose music clarity and this was made just for that.

Box includes the following:

1- Case

1- Shokz Openrun pro 2 headphones

1- USB C cable

1- Serial number card

1- Manual

Box alone is super nice but then when you open, you're greeted by the hard case where the headphones sit if you aren't using it. It's just a case, nothing fancy like wireless charging for the headphones but it does store not just the headphones but also the charging wire.

Pop it out the box and open then you're greeted by the headphones. The headphones does come with some charge and in my case it was around 60%. Pairing it with my phone, projector for movies, and computer are quick and easy.

So, this headphones when you put it on just goes around your ear close by the ear canals on both side and the band goes around the back part of your head. This was my first time using bone conducting technology and I can say it's worth it. If you are a person where cartilage fatigue on or in your ear hurts like mine then this might be a solution for you for long periods. The sound is great for what it's intended for, the mic is clear for whoever your talk to, and the back ground noise cancelation works great during calls for the other side. Don't expect it to cancel noise for you unless you wear earplugs, so if you need music at work that requires an earplugs the whole time then I can see a good use for this.

It's been a couple of days and I love it. Takes an hour to charge and was able to get at least 8 hours of use from it nonstop. I haven't had a chance to push it all the way to the end of its battery life before charging.

My gripes is the band that goes around your head, it hangs out and it should be adjustable so it can hug your head which would make it more comfortable to wear. I got the standard based on what the fit guide was suggesting but maybe the mini would have been better.

My score for it would be 3.5 out of 5. The bone conduction could be better for louder environments but I'm not so loud environment, these are excellent and the band could be adjustable to accommodate all types of head shape.

Excellent sound, but recurrent skin irritation and disappointing customer-care resolution

I have been a long-term Shokz user and genuinely like the concept of their open-ear headphones. I previously used the Shokz OpenFit Air for many hours at a time without any skin irritation, which is one of the reasons I felt confident upgrading to the OpenFit 2+.

In terms of sound, the OpenFit 2+ is excellent. The sound quality, clarity and bass are noticeably better than my previous model, and this is actually what makes this experience particularly disappointing because I genuinely wanted to keep using them.

Unfortunately, after wearing the OpenFit 2+ for several hours, I developed redness, flaking and irritation around and behind both ears where the ear hooks contact my skin. There was also a small amount of sticky/clear fluid which dried on both my skin and the earbuds.

Initially, I was not certain that the headphones were responsible. I stopped using them, allowed my ears to recover and later tried them again. The same reaction returned in the same contact areas.

I have now been medically assessed. The doctor advised me that these headphones are irritating my skin and that I should stop using this model. The exact cause has not been established — it may be the particular material/contact surface, pressure, friction, moisture being trapped against the skin, or a combination — so I am not claiming that I have a confirmed allergy to silicone or any particular material.

This is also worth mentioning because my previous OpenFit Air had a similar open-ear concept and I never experienced this problem with that model.

I reported the matter to Shokz and provided photographs, previous prescription evidence, purchase information and details of the recurrence. To their credit, Shokz have dealt with the complaint and offered to refund the purchase price.

However, this is where I feel the customer-service experience could have been much better.

I have been a loyal Shokz customer because I genuinely like their products. When I previously lost another pair of Shokz earbuds and contacted the company with supporting evidence, the assistance offered was essentially a very small discount — less meaningful than promotions that are often available publicly anyway.

With this more serious health-related issue, I had hoped Shokz might try harder to retain a loyal customer — for example by offering an alternative model with a different wearing/contact design, a meaningful loyalty discount toward another model, or another practical solution. Instead, the outcome has essentially been to return/refund the product.

I appreciate the refund and I want to be fair about that. My criticism is not that Shokz completely ignored the complaint. It is that there was very little sense of an additional customer-care solution beyond undoing the purchase, despite the documented circumstances and my history with the brand.

I am leaving this review mainly so that other people with sensitive skin are aware that even an open-ear design can potentially cause irritation depending on the individual ear, fit, pressure and contact material.

The OpenFit 2+ may be perfectly comfortable for most people and, purely for sound quality, I really liked them. Unfortunately, for me, the recurring skin reaction means I simply cannot use them.

Excellent audio product, but unfortunately incompatible with my skin, and I believe Shokz could do more in situations like this to support and retain loyal customers.

Hi Everyone,

So I recently came across the bone conduction headphones and wanted to try them out before going for the purchase. I have tried at multiple stores in my city and couldn't find any physical unit available. The only place listing them is online in India are on Amazon or reliance digital websites etc. is there any other way I can physically try them out before purchasing. I have recently visited the one store called 'bike affair's which is a fitness store and they had the openrun version for the demo, but the vibrations felt weird. They suggested going for openrun pro 2 which has less vibrations but I am not sure before trying them out and couldn't find any place to try them beforehand, so I am posting this here, Any suggestions or your reviews for the product will help me very much.

Thanks in Advance, I hope this reaches the right people.