r/shokz

like everyone, trying to decide between purchasing the two… I was excited learning about the concept so this will be my first open ear pair ! I’ve gone down the rabbit hole reading about the comparisons, but I’d like to hear more about their performance in a work setting. is the noise cancellation in the openfits that significant in blocking out conversations around me to where I should get them over the opendots? I know it’s not going to be the same as in ears, but if it blocks out more consistent noise rather than conversations, then I may just get the opendots. thoughts?
edit to add: I forgot to ask about the mics — has anybody had a good experience using them for calls?

Hi everyone,

I’m trying to understand if this is a known issue with the Shokz OpenFit 2+, or if I’m just unlucky with two bad units.

I first tried the OpenFit 2+ as a demo unit in-store, and the sound was really good. That’s why I bought them. The first pair I received sounded completely different: very muffled, no clarity, almost like the sound was trapped or boxed in. Dolby made it even worse.

I returned them to the retailer. They told me Shokz tested them and confirmed there was a problem, so they sent me a replacement.

I just received the new pair, brand new, and the issue is still there, maybe even worse.

I tested them with two different phones and a computer. Same result every time. The sound is very muffled, lacking clarity, and Dolby makes it worse, it a nosense for an option we pay for.

While waiting for the replacement, I bought basic Apple EarPods for around €20. Honestly, the EarPods sound much better: clearer, more natural, and much more enjoyable. I know open-ear earbuds have limitations, especially with bass and isolation. That’s not really my issue. What I don’t understand is the huge difference between the demo unit I tried in-store and the two pairs I received.

Has anyone else experienced this with the OpenFit 2+?

Could this be a bad batch, a firmware issue, or some quality control problem?

I’d really like to know if this is normal for this model, because right now the sound quality feels completely wrong for a €200 product. thanks

Hello,
I am a cyclist and I also run, so I am looking for a good pair of headphones. For now I was using JBL Flow Pro and I am very happy with them, but they broke, because I use them a lot inside on my trainer, so I sweat a lot and most of the headphones don't last because of that.
What would you recommend in terms of sound quality, the general use and buttons usability, and sweat resistance?

Thank you!

I've emailed Shokz too but does anybody know when are they are likely to be available in the UK? My OG Aftershokz Xtrainerz died last week and I want a set but I'm not sure I'm willing to chance ordering from China.

I bought a pair of these from Shokz during the Prime sale. I have 95% hearing loss in my left ear and so needed bone conduction to be able to hear things but the only problem is the left side earpiece doesn't sit against my head and can wobble if I move, making them impractical for me and similar in sound to using normal headphones.

Is there any way of making these a bit tighter so they're snug against my head? I can press them against my head and they work just fine. I'm using these for casual use, also as a temporary measure whilst I find out if I can get a bone conduction hearing device, and would just like to start hearing again on my left side whilst being hands free at the same time.

Ok I scratched the itch and bought some for work and running. Love them so far but not being able to assign a button to Siri or using voice to activate it is slowly making me hate em. What gives are we really unable to assign a button to AI assistants?

Just got the shokz openfit 2 and it works fine with everything but when i use it for yt the audio comes from the phone and not from the headphones and can’t figure out a way to change the audio output
So is it a headphone thing or a phone issue?

I bought 2 pairs of the OpenDots 2 during their sale last week, and the listing promised free wireless chargers. I ordered the first day, and both the listing and the cart said the chargers would be automatically applied. I even went back in the second day, and it showed the chargers still available as a gift.

Of course, when my order arrived, no chargers were in the box, but I did get 2 pairs of SOCKS. When I talked to customer service they said I must have ordered too late, or I must have left it in my cart for too long before placing the order, neither of which happened. They even showed them still available the next day!

Did anyone else order on the second day and get the charger?

got my first pair of shokz (opendot 1) a few days ago and i’m enjoying them! noticed that they released a new generation and didn’t know if i should switch to it? this is my first pair of open ear headphones. i will be using them for daily use and workouts. ive seen that the 2 has a better microphone and slightly better sound. if anyone has tried both i’d love to hear your opinion!

I just got my OpenRun Pro 2 for prime day deal. I primarily use these for podcasts, but they have this weird ringing sound like a tiny bell being rung after some words. It doesn't happen with music so it's definitely an issue with speech for some reason.

Is this solvable? Or do I need to get a different model that is friendlier with speech and maybe gives up the richer base tones these provide?

Does anyone have a tip for remembering to turn the headphones off when finished with them. I’ve had AirPods for years and they automatically disconnect when taken out of ear. The Shokz stay connected and then inevitably the volume on my phone doesn’t work because the Bluetooth is still connected to the Shokz. Thank you!

It seems out of the box they are okay, when I download the app and adjust the equalizer it’s way better

Hi! This is my first time wearing mine and they keep stopping the music. I keep hitting play on my phone, then run a little and it goes off.

Does anyone know what’s going on? This is super annoying

When these headphones worked they were the best, but as many others have experienced, my power button no longer works. They started having issues right before the 2-year warranty ended, and they stopped turning on/off completely right after the warranty ended.

I reached out to Shokz and they said there's nothing they can do as it's outside of the warranty, despite this being a common product failure. From what I've read, the power button seems to fail even sooner on the newer OpenRun Pro 2.

Does anyone have any recommendations for more reliable open ear headphones? I personally can't justify spending nearly $200 every year and a half or two on headphones that are just going to stop working.

Thanks!

I am a middle age runner that runs around 10-15km a week. Mostly for fitness and non competitive. Am currently doing a trial on the openfit pro and the opendots 2 and am torn between the two . If anyone can chime in. I have search everywhere and doesn't seem anyone has do a similar comparison

i like :

Opendots 2: small form factor , small carrying case (esp in my running belt), comfort, easier to wear esp I wear glasses,

Openfit pro: noise cancellation sometimes helpful in the times when it is only ear buds I have with me .. can potentially take it for travelling and accept the " some kind " of noise cancelling when. On plane/train (though I do have a very good in ear noise cancelling buds). Seems more secure (likely due to the weight and the hook). To me sound seems a bit better than the opendots 2. The physical button is also nice

My dislikes:

Opendots 2: seems like an earring but likely will be overcoming the look as the clip style become more popular. Less "wow" on the sound front. The touch part seems to be finicky (eg. Using to wake up Gemini)

Openfit pro. Weight... The heaviest of all my buds... , bulky case, during my trial I have some mysterious beeps which I am not sure what it is .. I checked and it is not my notifications.. got a feeling may be something to do with the wearing (don't think it is noise cancelling kicking in/out). think it is kind of weird to wear it for extended period eg. On the street .. seems to be more for sports (guess why they name it as openfit)

TIA

Looking for real drop outcomes specifically, not IP rating speculation. If you’ve dropped yours, even once, would appreciate the details:
What surface did it land on? (tile, concrete, wood floor, etc.)

What height did it fall from? (off your ear while standing, off a desk/table, out of pocket, etc.)

Did it land flat, on an edge, or on a corner?

Any visible damage? Cracks, scuffs, the clip bending out of shape, anything loose internally?

Did sound quality or mic pickup change afterward, even subtly?

Did the charging case take a drop too, and how did that fare?

How long had you owned them before it happened?

Did you contact Shokz support about it, and if so, how did that go?

Mainly trying to figure out if the build can take a normal accidental drop (off the ear, out of a pocket, knocked off a desk) or if it’s something to be extra careful with. Cheers in advance to anyone who’s got a real story rather than a guess.

To clarify: I'm not anxious about my own pair, this is purely for data collection. The OpenDots 2 only launched June 4 2026, so there's close to zero real world drop/impact info anywhere online right now, just IP rating specs which only cover water and dust, not impact. Figured a thread like this could end up being a useful reference for anyone searching this later, since right now there's nothing to find. Appreciate the replies either way.

Found this funnier than annoying.

Got open run 2 years ago, loved them until they died a year ago. Got a replacement refurbished pair from Shokz and they died this week.

I'm a heavy sweater, and I use them tons so I get it, but thought I would check if I was under still warranty.

I was out of time frame (the replacements don't come with new warranty, still under the original 2 year one).

They said they would normally offer a 20% coupon as a good will but since there's a sale right for 35% I'm actually saving even more.

Which true I guess.