I created a gmail account exclusively to relay DSM notifications to my main email. After nearly two years, Google disabled the account and denied my appeal to reinstate it. I verified from the takeout data that emails were only ever sent to my personal address, it was never taken over or used for malicious spam.

Let this be a warning for anyone who uses their personal google account in connection with DSM notifications. Google may flag your account and lock you out at any time without recourse.

Synology should investigate alternate, modern ways for the devices to send email notifications.

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Edit: I didn't come here to boost my whopping 80 reddit karma, but I'm genuinely surprised by how poorly this post and my comments were received.

The fact is: a Gmail account I used in a way endorsed by Synology was eventually closed. Possibly this was due to a ToS violation that resulted from automated email sending.

You can accuse me of "holding it wrong". Okay, fine. I hope you're holding it right, then, and not holding it in the same hand you keep your decades of emails, photos, documents, contacts, account credentials... etc.

Over the past week I’ve been receiving numerous failed access attempts from overseas. I have firewall rules preventing them and a limit on failed attempts, but it’s getting annoying.

Anyone else experiencing the same?

I have a DS923+ with 4 x Seagate Ironwolf Pro 8 TB (2 of them in RAID1 for important data and the other 2 as basic volumes for media).

Disk space has been getting a little tight in the past months and I'm looking to upgrade to something with more bays. I'm happy with the DS923+ performance, as I have few Docker containers running, so I don't need more CPU or RAM.

Ideally, I want something with 8 bays from Synology. What are my options? I'm especially looking for opinions from people who performed a similar upgrade.

If I choose to migrate my drives into a new Synology NAS, will my configuration remain intact?

Current config and use case: SMB + Synology Drive for general storage, VPN server, QBittorrent running in Docker, Emby media server, Paperless-ngx and Synology Photos.

Last I was here Synology had just announced they were moving to support only proprietary drives and basically it sounded like they were preparing to exit the consumer/hobbyist segment. How are things these days? Did they reverse course? Were workarounds found?

Because of lack of transcoding support on my DS923+, I got myself a mini pc that can handle it. It has Ubuntu Server 26.04 running and now I was wondering which protocol nowadays is the easiest to setup to give my server read-only permissions to my movie and tv-show libraries on my Synology. Would creating a new user on my Synology with only read permissions on those libraries for the server and then using those credentials on SMB be the easiest but still secure way to go about it? Don't have any experience with NFS and it looks a bit more work to setup.

Hi , last 2 weeks I started to see that web and Also All aps conected to my nas are loosing connections.

Not sure if it is occure after update or is it HDD issue, I hear them spinning.

i have only 1 GB RAM, like from factory . Can help me upgrade to 4 or 8.

After reboot I can acces for like 10-15 minutes and after it is not possible. All the time I can hear noise from disks.

Any possible solution?

I'm using refurbed 10TB UltraStars, accessing it from either the web browser or the Synology Assistant (although both of those seem to lead to the browser anyways).

I can't even seem to do the hard reset; it says that that requires DSM to be installed already in order to reset it? Holding down the reset button with a hair clip into it doesn't seem to give any beeps while it's running (even tried it while off).

Are there common issues or should I just return? Can't tel if it's something to do with needing to reset something from the used configuration or if it's due to the drives (I thought they fixed that?) and whether this issue would just come up again if I Tried with a new unit.

edit: of course, as soon as I spent a few minutes posting this, I guess it was still doing something? it says Ready and lets me access its startup pages. I guess its 10 minute countdown was not enough?

edit2: obviously one of the drives, despite passing smart, is giving some sort of interesting power error. I unplugged that drive and restarted this analogy and I had to hold down the power button. and now it's just stuck in blinking mode

3: removing both drives to start up and get to the install screen. reinserted a drive and it now prompts for DSM install. so something didn't take I guess.

I’m setting up a NAS for a small dental office and would appreciate some advice.
My main goals are:
Full backup of a Windows Server
Dentrix backup/data backup
File backup and storage
Private cloud/remote file access
Automatic scheduled backups
RAID 1/SHR with 2 × 8TB drives
I’m currently considering the Synology DS225+ and DS725+.
Would the DS225+ be enough for this setup, or is it worth spending more for the DS725+ for better performance, ECC RAM, and future expansion?
I’m also considering WD Red Plus 8TB vs Synology 8TB drives. Which drives would you recommend for reliability and compatibility?
This will be used in a business environment, so reliability and easy recovery are more important to me than maximum performance.
Thanks!

Hi all. I’ve had my 220+ for around three years. Use it for Jellyfin and that’s it. The other day I saw it was powered down. I pressed the power button and it flashed blue for three seconds while the disk 1 and 2 lights flashed for 13 seconds then it shut down. Made no noise.

I’ve tried it with and without the HDDs installed. Tries a new power brick. Tried it in different outlets all over my house. The same thing every time.

Any ideas? Is it toast?

Hi everyone,

I'm having a serious issue with my Synology DS218play (purchased in 2018) equipped with two 4TB WD Red hard drives (bought new around 2022). I’m looking for some advice or to see if anyone has experienced a similar issue.

The Problem

For the past few days, I can no longer access DSM, either via QuickConnect or using the local IP address.

• Browsers either hang on a blank loading page or throw a connection timeout error.
• On the NAS itself, both hard drives sound like they are running at 100% activity constantly for no apparent reason.
• Synology Assistant / find.synology.com actually detects the NAS and displays its status as "Ready", but clicking "Connect" leads to the same blank/unresponsive page.

Troubleshooting Steps I’ve Tried So Far

1. Manual Graceful Shutdown: Pressing and holding the power button makes the blue LED blink, but the NAS never actually shuts down. I have to force-pull the power cord to turn it off. Upon plugging it back in, it boots right back into this unresponsive state.
2. Reset Button (4s and 2x4s): Pressed the reset button to reset network settings/DSM, but the NAS does not respond to it at all. No change.
3. Isolating the Drives:
   • Booted with Drive 1 only $\rightarrow$ Same issue.
   • Booted with Drive 2 only $\rightarrow$ Same issue.
4. Testing a Spare Drive: I removed both original drives and inserted a blank drive. The NAS booted up normally and presented the DSM installation screen right away.

My Hypotheses

• Simultaneous Drive Failure: Since a spare drive works, it seems drive-related, but both drives failing or becoming corrupted at the exact same time seems statistically quite rare.
• Failing Power Supply Unit (PSU): I've read online that a degrading power brick can deliver unstable voltage—enough to spin drives and turn on LEDs, but causing read errors, system freezes, and strange behaviors under load.

Has anyone encountered this specific behavior before? Could a dying PSU cause drives to freeze DSM like this, or am I likely looking at a corrupted array / double drive crash? Any tips on how to safely diagnose or recover my data would be greatly appreciated!

Thanks in advance for your help!

I have a Windows PC at home with around 8TB total storage across multiple drives.

I currently use Macrium to back up my main drive to an external hard drive. Every now and then, I copy that backup onto another drive stored at another house.

I want to stop manually driving hard drives around and I do not want yearly software/cloud fees.

What I want:

• Weekly incremental backups over the internet
• Ability to restore individual files/folders, not just the whole PC
• Full PC restore if needed
• Remote access through something like Tailscale

Recommendation I have been given:

• Synology DS923+
• 1 x 16TB WD Red Plus NAS drive to start
• Use Synology Active Backup for Business
• Use Tailscale for remote access
• Later add another drive if I need more storage or redundancy

The NAS would mainly be for offsite backup. The DS923+ was recommended over a 2-bay model because I may want extra drives later. I may also use it for basic server tasks like running simple Python scripts, but that would just be a bonus rather than the main purpose.

Questions:

1. Is the DS923+ overkill for this or is it a good long-term choice?
2. Is starting with 1 x 16TB WD Red Plus sensible, or should I buy 18TB/20TB instead?
3. Any issues with doing the first backup locally, then moving the NAS offsite and using Tailscale for weekly incrementals?
4. Would you use Synology Active Backup for Business for this, or something else?
5. Anything else I am missing before I buy?