r/tdbank

I guess tdbank scammed my parents into buying gift cards for presents, cleaning out their old dresser and I found a couple gift cards. Tried to check the balance and was told it was discontinued product. Went to the bank to see the balance and they were unable to look it up, but mentioned that there was an inactivity fee every month after 12 months of inactivity. That sounds like a load of hoopla. An inactivity fee on a card with an expiration date? And on top of all that discontinued? I had to dig deeper. There were McDonald's and Starbucks gift cards there that never depreciated orr charged inactive fees, they worked perfectly fine. But a bank? That also charged my parents 5$ to put 100$ on a card that loses 30$ every year you don't use it? Nah wtf. How has this shit not been class actioned. Is that why it was discontinued, I asked the bank member. They said no, it was discontinued most likely because it was "too expensive" to maintain. B.S!! They got my parents for a couple hundred from "inactivity" I bet others also. FuckSTD bank

i won money on a casino yesterday and this morning my account is completely gone and when i called they told me to go in with 2 pieces of id ... theres no fraud or anything but will this be a long process? this money is pretty big and i wanted to pay off debts

I’m looking for anyone also experiencing the problem I’m having with TD. My account was closed without my knowledge and the bank manager thinks I’ve done something to earn this - I haven’t - but he can’t access my now closed account for any info. I’d be inclined to think something happened without my knowledge except I met someone today with the same problem. I was embarrassed for paying in change at a store and told the cashier that I was having a banking problem.

She asked if my bank was TD, then showed me her phone with the exact same message on her debit card in the Apple wallet.

The only way to get any answers is by leaving a voicemail for a specific TD department that will call me back in 24-48 hours. That’s a long and infuriating wait without access to my cash. Also today is my payday, so there’s that extra kick.

Please share if this has happened to you or you’ve heard of it happening to someone else.

Hello I was looking for help with td bank.

On Thursday I accidently sent money to the wrong person. I understnad cashapp doesnt do refunds. But it was a significant amount. Not to mention the person I accidently sent the money to runs a business.

They are a vendor and use cashapp for payment, I requested a refund and even submitted a $500 request but they been ignoring me.

Is there anything I can do?

I was waiting for them to do something before I contact my bank. Will TD be able to help me in amd way possible? Especially since I usually dont have any problems with them.

My card gets locked due to “fraud” weekly. Takes 1-2 hours to get it active. Anytime call them for anything it’s like pulling teeth.

Not the case in Canada.

Wonder why it’s this way? Is there a better USA bank to use than TD you would recommend with good service?

I deposited a check yesterday and was told it should be cleared no later than friday. I woke up this morning and got a message on the app saying my check is being held for fraud and that it'll clear by 7/2.

I called customer service and they transferred me to the fraud department, they told me there's nothing they can do. But, I literally have bills coming up I need to pay for. I can't wait another week.. I don't understand what the issue is.

Edit: System is back up in Victoria BC.

I went to a TD Branch this morning at 9:20am PT to do a transaction and was told that their system is down and that many transactions cannot be done. They said that it's down across Canada and that this is unusual for them and that they do not know how long it will take to get the system back up.

I'm posting this because I will be grateful if someone comments when the system is back up.

Last December, I opened an account at a TD Bank branch in Philadelphia. I was told that if I set up a direct deposit of $2,500 and kept $10,000 in a savings account for three months, I would receive a $500 bonus. However, after fulfilling these requirements, I still haven't received the bonus. I contacted customer service and learned that the branch had applied an offer—originally mailed to someone else—to my new account, which disqualified me from receiving the bonus I was entitled to. What steps can I take to get them to pay me?

Hello,

I am just looking for advice in my current situation. Within this last month, someone has gotten into my easyweb now 8 times. Every time they try to e transfer large sums of money. TD has stopped it every time and I’ve always gotten my money back, but I am getting irritated with my card being locked when this happens, and sometimes it happens during the weekend and I am left without money all weekend as the bank is closed on Sunday.

Every time they just give me a new card and reset my easyweb password, but the same thing happens. Every time I suggest that we do something different, because I know that the same thing is just going to happen-the people on the phone at the fraud department as well as the bank tellers shoot me down, and don’t offer any other solution. I’m not sure what to do…. Although I always get my money back, I am TIRED of going into the branch, and I am TIRED of changing my card info for everything all the time, and getting NSF fees when I forget.

The first few times this has happened, they were able to add a security phone number and email that was not mine. Once, I asked the person on the phone at the fraud department if the numbers and emails were removed, and they told me that they were- but when I renewed my easyweb I saw that the fake phone number and email were still on my account LOLOL thanks TD! Seems like something pretty simple to check, and they couldn’t even do that for me correctly. Since removing those myself, it seems like now the hacker has been able to just change my password now and that’s how they are getting in.

TD told me to take my phone to Apple to check for malware and I did this-they said there was none. I also factory reset my phone. I am thinking that maybe I just need to close the account? TD seems hesitant to do this, but I am unsure of what else I can do here? I am sick of going into the branch and getting a new card while knowing that I will be back to the branch with this same issue, either the next day or a few days later. It seems like a waste of not only my time, but the employees…

I am just tired of this all and unsure of what I can do.

Any advice or experience in a similar situation would be appreciated!!!

My girlfriend is closing on a condo purchase on July 1st. She has hit an issue seeing as her bank is TD but she currently lives in Illinois. Every TD rep has told her she needs to be in a branch in person to initiate a wire transfer. But I feel like there has to be another way. How can they not accommodate any sort of remote banking for out of state account holders?

Any sort of help would be greatly appreciated!

I lost my job almost a year ago and haven been unable to find any meaningful work. Getting gov has been so bad I see why people don't bother. So far now iv racked up over 10g in credit card debts feeding myself and paying rent and selling belongings.

The one thing I learned is it's insanely expensive being poor. My account hit negative numbers and since then TD has fleeced me harder than anyone else. I don't want these people controlling my finances anymore given they launder money to mexican cartels to the tune of 9 billion dollars. Calling me bi-weekly about my $30 min payments, I'm selling plasma now make this work. I don't want 'help' I want nothing to do with TD

My question is, with these debts how do leave TD services or transfer my debts to literally any other entity?

Unfortunately for me I decided to switch to a brand new and didn't bother updating it on the app. So a few days later I visit the branch to update it, it's been more than 4 days as of now and still hasn't updated on the mobile app. Has anyone else experience this little hiccup/problem before?