Friend used my trauma as gossip. Remind me why AI is the privacy concern? /s
Pretty much what is says in the title. A very close friend of a decade, who seemed extremely trustworthy, and who we had a mutually emotionally open relationship with.
Half a year ago I had an anxiety attack when I was out with her, her bf, and another friend - my aunt was in hospital after an accident and I was extremely worried. Instead of being there for me, she became distant, made a few comments about this ruining the day, and then told me and our friend that she and her boyfriend were going to continue on and “make the most of the rest of the day”.
Mutual friend was shocked and furious with her, I felt really ashamed about my anxiety getting the better of me. I then proceeded to hear nothing from my friend for months as she ghosted me.
Eventually, apparently at the convincing of said mutual friend, she messaged me wanting to apologise. We met up, and her apology seemed sincere and heartfelt, her even crying. She said she was sorry she was being selfish and that ghosting me was fucked up too. It seemed genuine and I cautiously accepted the apology.
Then, a few weeks later, our mutual friend found out through people in her wider friendship circle - people I only vaguely know - that she’d been talking about me for months.
Not just “we fell out” gossip, either. She had apparently shared extremely personal things I’d told her in confidence, including details about my trauma history. She’d also completely rewritten what happened that day, portraying me as basically going crazy and becoming violent during the panic attack. The mutual friend who was literally there is adamant that this did not happen.
In her version, she was apparently the long-suffering friend who “regretfully” had no choice but to cut me off because of my behaviour. Funnily enough, my aunt being in hospital didn’t make it into the story.
So yeah. This is part of why I increasingly opt for AI when I need to process something.
People constantly bring up privacy as the reason you should never tell an AI anything personal, while acting as though telling another human being is somehow inherently safe. It isn’t. A chatbot isn’t going to tell six mutual friends about my childhood trauma because it’s embarrassed about how it behaved and wants to get its version of events out first.
And whenever people criticise using AI for emotional support, the answer is inevitably “get a real therapist.” But one of the major advantages of a therapist over simply confiding in friends is professional confidentiality. Apparently that concern about confidentiality becomes irrelevant the second the affordable alternative is AI.
Yes, I’m aware AI companies collect data. I’m not under the impression I’m whispering into a magical privacy void. But before AI, I was Googling half this stuff anyway. Alphabet already has an absolutely horrifying amount of information about me and uses it to sell advertising.
There are very legitimate criticisms of using AI as a substitute for therapy, particularly if someone is seriously mentally unwell or treating it as an unquestionable authority. But I find the blanket “talk to real people instead because AI isn’t safe” argument increasingly bizarre.
Real people can also mishandle incredibly sensitive information. Except sometimes they do it at brunch, with your name attached.