How can we make ITR filing experience better and easier
Folks, I am an Income Tax employee who is given the task to gather filing feedback.
People who file their own ITR in India: what is the most confusing or frustrating part of the process?
If you’ve filed your own ITR, I’d love to understand:
- What was hardest to understand the first time?
- How did you figure out which ITR form to use?
- Were you confident about what information you needed to enter?
- Was there any point where you thought, “I should just ask a CA”?
- Did you use the Income Tax portal directly or a service like ClearTax/TaxBuddy/etc.? Why?
- What part of filing made you most worried about making a mistake?
- What did you Google or ask someone while filing?
I have more questions, so if anybody interested sharing his/her feedback can DM me.