In desperate need of medical assistance
(Update*) I finally got on the right line and got ahold of someone who could actually help me! My son and I are insured and the kind lady told me if I've already had any Dr visits I can tell them to bill my insurance! (No $990 ER bill for me!) And that I can see Drs, dentist and therapists and have them all bill soonercare 😭🥹 Thanks for the advice and support!
So I'm 19w pregnant, and haven't gotten medical care yet cause of the DHS website taking forever with my insurance application. It turned out that no one contacted me letting me know I needed to upload recent documents, so I did that as soon as I found that out. A couple weeks ago. I realize it can take up to 28 days for new documents to be reviewed but I was having trouble logging in, got completely locked out, I got help once but now my account is locked again. Giving me a number to call as my only option.
I had my WIC appt last week and mentioned that I need to set up an OB appt as soon as possible as I've not had any care yet, and have a history of high risk pregnancy. Someone on this sub mentioned that once my application goes through and I have coverage that soonercare will back pay for any appointments I've already had. When I asked the lady at the health department (where the WIC appt was) about backpays she said "well sometimes" and told me if I call the DHS helpline they can expedite my application if I let them know my situation and tell them I have an OB appt scheduled. She also mentioned it could take several hours of waiting on hold.
So now I have an OB appt scheduled for next Friday and I was on hold with the DHS helpline for over four hours yesterday, and was hung up on. I was on hold for around three hours this morning, and got hung up on again. I am also in need of some serious dental work which I hope to get done in the next five months while I'm still pregnant. All this waiting on hold and getting hung up on is very frustrating and making me feel very tempted to go into temporary medical debt so I can start receiving care and just have them bill the insurance later however long it takes to approve my documents.
Although I know OB care is essential I don't know if a dentist would accept a patent claiming to be "working on the insurance thing" and wait for payment. I'm so frustrated. Currently waiting on hold, but also ready to give up for now. Any advice?
Yes Mod I'm located in Oklahoma