Dead Again?
Just a not so quick update about my beloved GV60 and the persistent 12v battery problem.
My 12v battery seems to die way too often. I’ve been able to figure out windowsbut it exposes another problem this time with the Genesis App.
I replaced all the door seals and sound dampeners to make my car really quiet and sealed. A side effect of this is that if there are no windows down and you close the door, there’s no way for the air inside the car to escape so you get pushback on the door that is pretty subtle. Needless to say if you have a bunch of groceries in your hand and you push the door with your foot, there no way to be sure if it’s closed.
Other luxury brands automatically lower the windows slightly ensuring that you don’t blow the glass out when you slam the door, for example. Without that feature, the door looks closed but it isn’t.
Previously it would drain the 12v when the door was imperceptibly open with no notice. After the update, my partner gets a message that the door is open. Only my partner wasn’t driving the car, I was. I got no such message. That’s problematic
What’s worse is that when the door is left slightly ajar, after a while it triggers the alarm. What is killing the battery is the alarm. That’s also a problem.
So after cleaning the car today, I went inside to cool off. I heard the alarm go off so I pressed the button on the remote to stop it. Three additional times the alarm goes off I press the key on the remote and think it just triggered the alarm from my keychain. I turn it off and a couple minutes later the same thing. I put my keys on the rack and check the app notifications. All is well no alarms.
After three times of flashing the lights and triggering the alarm to alert me of an opened door, the battery is dead. No alerts on app.
Fortunately AAA is I the way so I can get my weekend started.
My complaint is again the car should go out of its way to never render itself dead. Never. It has Utility mode, it should be smart enough to charge it from the big battery. It should never trigger the battery consuming lights and horn using the 12v battery. And it should give alerts to all people registered to that car. Or at least to the last person who drove it. Not just one person …sometimes. And finally, the App should display critical alerts front center. It doesn’t.
And let the chorus of Saint Owners with the trigger downvote fingers who have leaky, noisy cars in exchange for the convenience of never having the door partially ajar start with the self righteous , ‘I’ve never had that problem so it’s your issue not Genesis’.Congratulations on being sainted and giving us mortals someone to look up to. If you are happy that you don’t have a perfect seal on your car so you never have this problem, great!
it doesn’t excuse the failure of alerting the wrong person and the failure to show the error in the app when logged in. My fault or not, those are problems on Genesis’ end that could easily be resolved.
Thx for reading.