u/CyberMoose24

Looking to purchase in great condition. Please PM if you’re looking to sell your pair!

Looking to purchase in great condition, preferably sticker modded. Please PM if you’re looking to sell your pair!

A couple months ago I ordered a PS5 Pro and mistakenly had it shipped to my old address after moving across the country. Fortunately, my old neighbor talked to the new owner of my old house, and they sent it back to the local Best Buy store (it was originally dropped off via Roadie).

I have the tracking number showing it was delivered back to my local Best Buy at the dock. I’ve called the store twice to confirm that they’ve received it and they told me I should receive a credit by the end of the billing cycle. Two months later, no credit.

I’ve called the store again, talked to chat online, and even been transferred to “primary care” who are unable to assist, saying the store hasn’t confirmed the return. They recommended I go to the store that it was sent from/returned to, but it’s not an option since I’m across the country. I’m currently waiting on a call back from the store manager, which I hope actually happens.

Can anyone give me any advice on how to get this rectified?

2 codes available, each one is convertible to XBox Gamepass Ultimate at a 5:1 ratio. I bought these before deciding not to get an XBox.

Asking $20 each or $35 for both.