Please help - dealership sent my cpo S60 for paintjob under warranty to this tent on gravel. What would you do? What shohld I do?
Long story short: I bought a Volvo CPO from a dealer. There was a paint defect on the trunk that should've been caught before sale (they admitted it). After months of waiting, they finally sent it out for the warranty paint job — and I tracked the car (via the Volvo app) to a random used-car lot in the middle of nowhere.
This is where I found my car being painted: an open-air tent, on a dirt-and-gravel floor, no enclosed booth. The technician told me himself, "in these conditions, it's never 100%." Meanwhile there's a Volvo Certified Collision Center literally minutes from the dealership.
I've already told the service dept to stop work and I'm sending a formal complaint to management. But before I do — what would you do in my shoes? Anything I'm not thinking of? Realistic outcomes I should push for? Appreciate any advice.