Grocery store cashier enforced the express checkout item limit and it was so refreshing
I ran into Food Lion on my lunch break to grab some quick grub. It was pretty busy, but there were 3 full service registers open and 1 express “12 items or less” register. The full service registers were pretty backed up with several people with full carts and the express register had a couple people with a handful of items.
I only had 4 things, so I start heading to the express checkout. As I’m making my way over, I see a lady pushing a nearly overflowing cart towards the registers. She was ahead of me and I saw her pause, look at the full service register lines and how busy they were.
Then I saw her look at the express lane. She saw only a couple people in it with a few groceries. I watched her look up and read the “express 12 items or less” sign before she looks back over at full service. I could practically see when she made the judgement call, and she headed over to the express lane.
By this time, she and I are almost getting there at the same time, so she speeds up and maneuvers her cart in a way that cuts me off and she basically “butts” in front of me with her full-ass cart.
The cashier was helping a customer check out, so the lady already started unloading several of her groceries before the cashier noticed her cart. She told the lady it was an express lane with 12 or fewer items, but the lady ignored her and said the other lanes are too busy so she came over because there’s hardly anyone here. Meanwhile I’m standing behind her holding my 4 items.
The cashier wasnt having it. She sees me behind the lady and flags me to come up so she can quickly check me out. I squeeze past the lady who is now huffing and puffing, and she muttered something like “I didn’t know it was the express lane and it’s not that serious.” (That’s a lie, I saw her read the sign and go for it anyway).
Meanwhile another person with only 1 item lines up behind the lady with the full cart. The cashier waves him up to check out in front of her too, and the lady got more huffy and started muttering that she’s being treated unfairly lol.
After him there was a lull and the cashier did her best to check out the lady as fast as possible before anyone else came up. But it was nice to see the express lane being enforced like that. Most cases the cashiers don’t say anything when someone with a full cart comes thru an express lane (and I don’t blame them for that) but I appreciate the no-nonsense cashier not putting up with it and prioritizing people who are trying to quickly grab a couple items and go.