Lonavala MSRTC Stall Owner Overcharging for ₹15 Water Bottle and Showing Arrogance to Customers
This particular guy named Mr. Kadam looks completely frustrated with life. He is running a stall next to the Lonavala MSRTC bus stand. I went there to buy a mineral water bottle.
Firstly, I asked him if I could pay using UPI out of respect. He immediately said, “No, only cash.” Then I noticed the UPI QR code kept right next to him. So I told him, “But UPI code is there.” Instead of answering normally, he started showing attitude saying, “If you can see the UPI, then why are you asking?”
Fine, ignored that.
Next, I asked him the price of the bottle. He said ₹20. Again, out of habit I checked the bottle price and it was clearly ₹15. MSRTC, just like IRCTC, gives these water bottles at discounted price. I asked him why he is charging ₹20 when printed price is ₹15. Then again with full arrogance he replied, “If you can read, then first read and pay. If you ask me the price then it is ₹20.”
This is completely false practice. Openly overcharging people and then showing attitude on top of that. The way he was giving looks and behaving was like customer is doing some crime by asking the correct price.
If anyone is travelling to Lonavala bus stand, be careful while buying from this stall. Show him this post also, maybe he will realize he is becoming famous for wrong reasons now.
I am also planning to raise complaint to MSRTC. God knows whether they honestly take action against this kind of daylight robbery and arrogance.
