The (iOS) app is so hilariously slow and unstable - borderline usable
Hey guys,
not sure if I‘m the only user experiencing this, but with each new feature introduced, the (iOS) app has become worse in terms of performance. Even on the latest iPhone (current iOS, current app version), it takes forever to boot, then literally up to a whole minute to load my own page and oftentimes crashes before I can even access my routes - even in offline mode. Planning is now a nerve wrecking game because you don’t know when the planner will crash, rendering your whole work useless - sometimes even in the very last moment, after you finally hit "save". When it saved a route, you‘re better off restarting the app because the chances of crashing are extremely high afterwards.
The landing page isnt better either. When my feed finally loads, I‘m greeted by a a new bug that mixes up my friends‘ pictures. So when friend A posts something, I see their pictures and profile picture at the preview of friend B‘s tour, sometimes even friend C or D.
When I try to leave a nice comment, add a tip to a highlight or caption my tour, the keyboard is still extremely laggy, copy and paste is broken and the whole app crashes when I attempt to edit text, select a word or jump between letters. This has been going on for over THREE YEARS! Three years where I’m still better off using the web browser to leave comments. Numerous times, I left a note for the developers and nothing has changed. Seriously, that can’t be it.
On top of it, Komoot is such a battery hungry app, even when you‘re just scrolling.
Unfortunately, the web app has become equally slow, laggy, buggy and power hungry that I got back to planning via small phone screen.
Ironically, there‘s still a huge gap between both types of Komoot, the web and the mobile app, lacking a consistent UI.
My biggest pet peeve is that I cannot annotate pictures through the iOS app but have to use the web app for such a simple task. Oh man…
Considering that it‘s simply about the sheer basics, I‘m honestly starting to become frustrated more and more. Before you‘d introduce new features for the sake of it, why not work on finally fixing basic bugs first?!