u/Healthcarepls

I love VR. In terms of favorite technologies, VR is my personal top choice. I have a PSVR2 and I have spent over 300$ on VR games, and I was going to spend more… BUT

The USB-C cable connecting my headset to the console is wonky. After maybe 100 hours of use, the wire is bent and struggles to connect to the console.

Guess how much PlayStation quoted me to fix the wire? 350$ CAD.

I was planning on being a lifetime PSVR customer, but this completely broke my trust. 350$ for a USB wire? To me, this signals a company that has no interest in retaining its customers. I am waiting for the Steam Frame to launch and then I’m switching.

But if PSVR has, you know, a replaceable wire, or a better repair service, now we’re talking.