u/Hopi95

I bought my T110 in 2024 and it has worked amazingly until last weekend. It started to sputter on me and I figured I was running out of gas, so turned it off, filled the tank and when I tried to start her again…nothing. Not even a click from the starter. Easy fix I thought, and bought a new battery.
With the new battery in, I hear the ignition switch click, and then just a whirring sound like something spinning but not catching. The engine isn’t turning ver and I am not hearing the starter click at all.

Did my starter also fail on me? I did get a 3-year protection plan when I purchased this mower, but if it’s a relatively easy fix I’d rather just do it instead of filing a claim. Any ideas out there on this one?

You all know what I’m talking about. Trying to get ANY information over the phone from FedEx.
First, there is calling their 800 number(s) and trying to talk to a real live human. Next is being told the number you called isn’t the right department, but the CSR somehow doesn’t know the number to the correct department of the company they work for.

If you haven’t given up or suffered an aneurism at this point, and you’ve finally gotten the right person on the phone, they:

- are almost guaranteed to not be in the US, or if they are, they have such a deep ethnic accent you can’t understand half of what they say (this is not hating on immigrants or immigration. They all need jobs too, and good on them for getting this one) HOWEVER, If you are going to have a call center servicing a primarily English speaking country, you should hire people that your customers can understand.)

- they ask for every bit of detail about the shipment: recipient name and address, YOUR name and address. I just want to find out where the my shipment is, or why it’s held up in customs. I ship 100’s sometimes thousands of packages a week and call based on TRACKING numbers that haven’t delivered. You might as well ask for copies of my W-2 and my first born’s name and SSN.

I had an easier time filling out mortgage applications and closing on my house.

Don’t even get me started on the bi-polar aspect of FedEx ground not being the same company and FedEx Express, but wait, now they are but FedEx Ground Freight is separate. Make up your minds or just sell to UPS. At least then your drivers will be unionized and not private contractors.

30 years of shipping and logistics and this is easily the worst run company I have ever dealt with.

Ok. Rant over. Carry on.