(B2B SaaS) Why does AI keep comparing our product with the wrong competitors?
with the wrong competitors?
AI tools generally understand our product category, but they often compare us with companies our customers rarely consider.
That changes the framing of the answer and makes some of our strongest features seem irrelevant. Meanwhile, the competitors we actually encounter in sales conversations barely appear.
Could this be coming from software-directory categories, old positioning or the language used in customer reviews? Has anyone managed to change these associations?