What are we paying for US based 24/7 End user service desk with all licenses & tools.
As the title says, I’m trying to understand what most people are paying for their MSP delivered service desk. This would be standard L1 through L2, worth M365 app support with some kind of AI deferment tool included. I’ve received pricing that’s all over the map and am trying to figure out what I’m missing, around 2000 end users.