u/Legitimate-Long735

My AWD Kona would stutter, chop, and drag from the rear when making turns from a stop. 15,000 mileage on the car. I did some research and saw this is very common on newer AWD Kia and Hyundai models, and the fix is usually throw a new rear coupler in, but it will inevitably fail again. When I brought the car in for service and explained the symptoms, the tech said he already know what the issue was. This interaction leads me to believe they see this issue all the time, and the cars frequently come back later with the same part failing.

I've been a reverb seller and buyer for 12 years with 500 plus feedback. Over the years Reverb has been screwing over sellers right and left. I kept telling myself I needed Reverb more than they needed me. But now, with other alternatives like Sweetwaters Gear Exchange and Ebay, and Facebook Marketplace, I no longer feel like I need Reverb anymore. Especially with their latest crusade. What is their most recent shit they're pulling you may ask? You just need to look at the past weeks posts and comments to know what I'm talking about.

Their most recent crusade has been billing increased shipping charges 2 months after the item shipped due to UPS "audited dimensions and weight." In the past, I've been able to get Reverb to reverse the billed charges. Since then, I've recorded and taken pictures of me measuring the boxes, and weighing the package, thinking this will save my ass for next time. Well? Next time came, and Reverb did not care the proof I provided in pictures contradicted the UPS audited dimensions by over 1.5 inches. They simply said they cannot control when UPS changes dimensional weight charges after the fact.

This is the end of me doing business with Reverb. I will no longer be buying or selling on their platform. Ive always sold cross platform and never had any BS billed charges after shipping on those other platforms.

I know sales will be slower on Sweetwaters Gear Exchange, Ebay, and Facebook Marketplace. But I'm tired of having my money stolen by Reverb in the face of hard proof. I'm fortunately in a spot where I can afford to sit on my items and don't need immediate sales.

I know there willl be die hard Reverb users who will downvote this, but that's fine. I used to be a diehard Reverb user too who did the same thing. Now I can finally see what they've become. I'll still lurk in this Reverb reddit group. I appreciate how helpful this community was to me. See ya.

Edit: Since everyone is saying it's a UPS problem, and not Reverb. This is my response:

They are BOTH the problem. UPS falsely inflating dimensions, and Reverb ignoring it's customers complaints on these false dimensions. How does UPS know it's auto detection systems are reading wrong dimensions when Reverb doesn't give feedback to UPS from Reverb users? For all UPS knows, their systems are working fine since Reverb doesn't forward proof their systems are reading dimensions wrong.

Reverb should credit the seller back on the charge and forward the picture proof to UPS and dispute it with UPS on the sellers behalf. This is what a good company would do for it's users. Reverb just saying too bad is not good service to its members.

Reason I ask is I have had a chance to look at a Gibson Tom Delonge at a local shop and it's definitely not a pressed in serial number. Everything else checks out except this.

Also, I've seen regular Gibson Tom Delonge versions, and some that are Gibson Custom Shop versions. Why are there two different versions, or were they all Custom Shop?

I've been keeping my eye on listings and I've seen ones in rough shape sell for 2100. Theres one recently discounted that's just under 2300 in better shape. White seems harder to come by so I'm wondering if 2300 is OK to pull the trigger on?