u/No-Hedgehog172 — reddlx

Frustrating ongoing connectivity issues with Eufy S380 HomeBase and Video Doorbell E340

I’m looking for advice or to see if anyone else has experienced this ongoing loop with Eufy support. I’ve been dealing with persistent connectivity issues with my Eufy Security S380 HomeBase (HomeBase 3) and Video Doorbell E340, and despite a long support thread, I’m still not seeing a resolution.

**The Issues:**

* The system frequently reports "unable to connect," yet oddly, I can still sometimes change motion settings in the app.

* Connection is unstable—when it does connect, it often drops after only a couple of minutes.

* The system only functions properly after multiple manual restarts.

**Troubleshooting So Far:**

* **Firmware:** Support pushed a firmware update (v3.8.2.0) back in March, which did not resolve the problem.

* **Hardware Replacements:** I was sent a replacement HomeBase 3 unit, but the issue persists on both the original and replacement hardware.

* **Support Loop:** I’ve been through multiple rounds of support, involving offers for partial refunds and further replacements. Currently, support is asking for serial numbers and confirmation on whether the original units (though I thought I was told to keep it) were returned, but I feel like I'm stuck in an endless support cycle without a functional product.

Has anyone dealt with this "unable to connect but can change settings" glitch before? Any suggestions on what to push for next?

I've connected with Ethernet as a last resort. Thinking that somehow maybe the Wi-Fi was messing up or something. I honestly think the home base is the issue because that's how I have the camera hooked up directly to the home base my router is way too far I can't really connect it to my router

u/No-Hedgehog172 — 6 days ago

▲ 2 r/EufyCam

Network speed

Is it normal for the e340 speed to fluctuate up and down from line 300 kbps and like 18. Is there anything I can do to fix it with my video doorbell. I'm using hb 3 connected that's a couple of feet away connected through Ethernet. I have fiber optic broadband Internet

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u/No-Hedgehog172 — 9 days ago

▲ 1 r/hermanmiller

Any idea how to fix this. Tilt mechanism

u/No-Hedgehog172 — 27 days ago

▲ 1 r/eufy_security

E340 not live streaming

I don't know why this happens and it's been happening for a long time. The camera will suddenly not allow me to live stream. It would ask you know make sure that the camera says it's online make sure the home base or the router is working. And all of that is true everything is working.

I thought that maybe I needed to use the ethernet cable to my home base 3. I plugged it in and I'm still having that issue.

I'm going to try another troubleshooting tip and try another home base. But I don't know what else to do before I hit up eufy and their AI responses

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u/No-Hedgehog172 — 1 month ago

▲ 1 r/boba

Any update with Bobabam?

I live in New York.

Cannot find this product any where.

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u/No-Hedgehog172 — 1 month ago

▲ 2 r/EufyCam

E340 not live streaming

I thought that maybe I needed to use the ethernet cable to my home base 3. I plugged it in and I'm still having that issue.

I'm going to try another troubleshooting tip and try another home base. But I don't know what else to do before I hit up eufy and their AI responses

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u/No-Hedgehog172 — 1 month ago

▲ 7 r/subway

They won't honor old gift card

I used to munch on subways around 2010 or so. I had their loyalty card I used to work around a subways so it was my go to. I stopped after I went to another job.

I still have my card. Apparently they don't use this card anymore and the numbers are different, the other subways restaurant told me. They said the card doesn't work

I emailed subways and they are playing dumb too. Talking about we are a franchise go back to the place you bought it. We don't know about that card it's invalid.

Unfortunately that place is closed and I don't think they would even remember me buying it even if I were to go back. I emailed them and they're basically saying we can't help you and I'm just here to see if someone else can provide some sort of relief because it's not my fault that they change to a new system but didn't bring over the old gift cards or whatever. At the back of it it says it doesn't expire.

I had a similar situation with GameStop I had a gift card on it it was $10 I emailed them. They said that the car to have is not valid anymore but they know that I still had $10 on it so they gave me a new one.

u/No-Hedgehog172 — 2 months ago

▲ 4 r/EufyCam

Oh wow overheat

I know it gets hot but damn I didn't think it get hot to the point where it overheats.

Doorbell e340 Currently in a heat wave NYC

I'm wondering even if I have a cover over it would it still overheat

u/No-Hedgehog172 — 2 months ago

▲ 2 r/eufy

POE Video doorbell

Is there much demand for this type of tech for eufy?

I know reo has it but so you think eufy may get into it?

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u/No-Hedgehog172 — 2 months ago

▲ 1 r/EufyCam

Anyone made a e340 doorbell tear down

I was wondering if anyone made a video about it or have a diagram about tearing it down I want to look inside I have some old ones

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u/No-Hedgehog172 — 2 months ago

▲ 5 r/minidisc

Md 74

I have this disc here it's a md-74 it's in a red shell I guess plastic. It has someone's wedding ceremony from 2006 I don't know who it belongs to I found it on the ground a while ago and I was hoping that maybe I could get some sort of reader to like get someone's name so I can return it to them.

All I know is that is just labeled md74 mini disc and the memo is wedding ceremony

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u/No-Hedgehog172 — 3 months ago

▲ 1 r/AutoDetailing

I recently placed an order and due to some technical glitch with UPS, the order was sent back, Carzilla asked me if I'd like a refund or to resend it. I ask for it to be resent

They said

"Sorry about that. Unfortunately, we are no longer able to deliver to the US due to the tariffs. The order won't be able to go through anymore. A full refund will be processed shortly. Sorry about that, and thank you for your understanding. "

Man. I'm so bummed I really wanted to try the soft 99 glaco. And all that SMH

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u/No-Hedgehog172 — 4 months ago

▲ 0 r/gopro

I used to have the GoPro 8 10 and 7.

And the issue I had with them is that they would always say that the SD card that I have was not fast enough. I buy different SD cards and the issue still remained, it didn't happen all the time but it did happen frequently enough I used to ride my bike and keep it on all day. Does this issue still happen with the 12 or 13 whatever is the latest one?

I would buy high endurance class 10 V3 you know all that and it would still randomly give me that issue.

I woukd buy SanDisk from reputable dealers so it was never fraud of the card.

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u/No-Hedgehog172 — 4 months ago