Kennel Cough / Pneumonia at City Bark Thornton
FOR ANYONE WHO GOES TO CITY BARK
This issue was going on before July.
my dog came home with kennel cough after boarding over the July 4th weekend. We thought we had dealt with it but he then developed bronchitis, and is now currently battling pneumonia. That’s 3 rounds of antibiotics 3 vet visits, X-rays, blood work and over $1600 in vet biils.
I am not the only person whose dog has pneumonia from City Bark.
I understand there is an inherent risk using pet daycare……my point is the DELAY in transparency.
Here is the email we just received today:
On Friday, August 7, 2026 at 11:20:21 AM MDT, City Bark Thornton wrote:
Hello City Barkers,
We want to inform you of a few cases of Canine Cough or Respiratory Illness, that we have encountered here at City Bark Thornton.
This can look like canine cough but has been a bit more aggressive in progression. Canine Cough is essentially a "cold" for dogs. They can catch it even if they have been vaccinated because there are so many different strains.
This bacterium can be very contagious and will present with coughing, making a honking sound when coughing and/or hacking up phlegm.
If you think your dog may have this respiratory illness, we recommend seeing your vet immediately as they will be able to take the necessary steps to treat them. We also ask that you please keep them home until they've ceased coughing.
Here at City Bark, we are very diligent about our cleaning and disinfecting practices. If we notice a dog is showing signs of Canine Cough or any respiratory illness, we will separate them from the play group immediately to prevent further spread of germs.
If your pup is boarding with us, we will be keeping a close eye on them as usual. We will inform you immediately if we suspect your dog has canine cough. We will ensure your dog is properly taken care of and is seen by a vet upon your consent.
Our top priority is the health and safety of our pups. We thank you for your attention and cooperation in this matter.
Please let us know if you have any questions. We would be happy to answer them to the best of our ability!
Sincerely,
The City Bark Thornton Team