Cognizant: Received a job offer and completed onboarding, but no update on start date. Is this normal?
Hi! Just wanted to ask if anyone here has experienced something similar.
I received a job offer last August 2 for a Process Executive – Customer Service (Retail Account) position in Bridgetowne, Giga Tower. I already completed the onboarding form they sent me because I was told it was needed before they could send the employment contract.
The details they gave me indicated that the account's start date was August 5, 2026, but until now I still haven't received the contract or any confirmation about when I'm actually supposed to start.
I've already followed up several times, but I haven't received any reply yet. I'm getting a bit confused since the stated start date has already passed.
For anyone who has gone through the same hiring process, especially for Bridgetowne, does the start date on the offer usually change depending on the batch or onboarding process? How long did it take before you received your contract and actual starting date?