JYX USB microphone causes my USB ports/mouse to stop working and PC gets stuck shutting down
Hi everyone,
I recently bought a JYX microphone and I'm having a very strange problem with it on my desktop PC.
When I connect the microphone to the PC via USB:
- Windows does not recognize the microphone at all.
- It does not appear in Device Manager.
- Sometimes my mouse stops working completely, even if I move it to another USB port.
- Sometimes the PC gets stuck during shutdown and doesn't turn off normally.
- If I force the PC to shut down using the power button and then boot it without the microphone connected, the mouse works normally again.
- I have already tried different USB ports.
- I installed the official chipset and audio drivers, but it made no difference.
- I also updated the BIOS to version P10.60, but the problem is still exactly the same.
- The microphone itself works normally when connected to my phone and another PC.
My motherboard is an ASRock B450M-HDV R4.0, BIOS P10.60.
Has anyone experienced something similar? Any idea what could be causing this?
u/Ok_Way_7980 — 2 days ago