Per-booking a meal is not a guarantee for Indigo

I booked a sandwich and beverage (CJSW) on MAA-CCU today, but all I received was a “Sorry, your pre-booked item is not available. Would you like a tea or coffee?” Indigo seems to be trying to discourage per-booking meals and scare away corporate travellers.

*Pre book

Update: After giving a very bad review on the trip feedback, Indigo contacted me over telephone and offered either a refund or the same meal on my next flight (they sent an email and said it would be done if I replied with the new PNR).

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u/Prior-Collection-738 — 9 days ago

HDFC Debit card lounge access via Gyftr

I have 2 HDFC Platinum Debit cards, which have 2 complimentary lounge access per quarter each. Today I entered my phone number and was shown three available vouchers, (of which I used one). My question is, how can THREE vouchers be available? Once the spend criteria is/are achieved, the vouchers should be available as 2 or 4. Why 3? How to follow this up?

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u/Prior-Collection-738 — 11 days ago
▲ 8 r/AirTravelIndia+1 crossposts

Indigo changed flight numbers and times without bothering to ask or inform

As in the title, I booked two domestic flights (onward and return on different PNRs) on Indigo for December. Another friend booked on the same flights. Then both the flights disappeared from the Indigo website and app when other friends tried to book. Suddenly, today, on both days on the same PNRs, different flight numbers and timings are shown (origin and destination remaining the same). Indigo has not even bothered to inform about the change or ask whether the new times are acceptable.

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u/Prior-Collection-738 — 2 months ago

E-Arrival Card with Health Declaration

Every arriving international passenger including Indian citizens now needs to submit an e-Arrival Card through the Air Suvidha portal. It’s quite a long form which includes health information, travel history especially Ebola affected countries, flight details, seat number, local address and contact details. This can be filled in up to 72 hours in advance, so it’s best to fill it up from the origin airport instead of before immigration in India.

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u/Prior-Collection-738 — 2 months ago
▲ 2 r/visas

Recommendations needed for Singapore AVA in Kolkata

As per the Singapore consulate website (see screenshot) there are only two AVA (Authorized Visa Agents) in Kolkata. Any advice or recommendations between the two? Strangely, Thomas Cook is shown for Haryana but not for Kolkata.

u/Prior-Collection-738 — 4 months ago

Raipur AIRR lounge

Tried to access the AIRR lounge at Raipur airport. The list of accepted cards (including a hand-written addition) is in the photos. As expected, there were not many people in the lounge.

u/Prior-Collection-738 — 5 months ago

Unofficial Petrol rationing?

Yesterday I went to fill Petrol at an Indian Oil outlet in Kolkata, where I’ve filled before but is not my regular outlet. As I usually do, I asked the attendant to auto-fill to full tank. He said that they’d been instructed not to fill for more than Rs. 2,500. I went to meet the manager, who said that those were the instructions. After I objected, they contacted the owner of the outlet, who said “if it is for a car, fill the tank, but note the vehicle number and phone number”. Has anyone else experienced this? Should I complain to IOCL?

TLDR: not allowed to fill my car tank, but later allowed after objecting and talking to owner.

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u/Prior-Collection-738 — 5 months ago

I travelled from Mumbai to London and back in the last week of April 2026 (AI 129 and 130). I booked AI in early February first because of the vastly shorter duration (being direct), and because of the huge price difference. The horror stories on this sub-Reddit were scary. Then the gulf conflict started and I was thankful for choosing AI. As informed by many posts, so far the aircraft is the Boeing 777-300 ER. I was pleasantly surprised by the condition of the aircraft (not expecting new, but I only encountered a broken cup holder and a non-functional USB port. Seats weren’t broken, and the recline mechanisms worked fine. IFE system worked on both flights. In-flight WiFi was a surprise. The wash-rooms were quite clean, with the usual amenities. The flights started on time and arrived early (wow) (both directions). Staff were attentive and responsive. What didn’t work were the announcements (almost unintelligible) and the food. Especially outbound, the main meal was a big disappointment. Non-veg was not available, and the items were on par with a domestic flight. None of the items matched the menu (even veg) as shown in the AI app. Looking forward to the new equipment, and hoping that they improve the food and maintain their time performance!

u/Prior-Collection-738 — 6 months ago

Organic Khand. If the price is Rs.100.56/kg, Rs.181 should get 2 units at 900g each. But only ONE is given. That’s Rs.201/kg. Seller and CS don’t respond.

Earlier they used to give 2 units. Slyly they made it one- for double the price.

u/Prior-Collection-738 — 6 months ago