Australian pet insurance recommendations — experiences with GapOnly providers?
Hi everyone, I’m looking for recommendations and real-world experiences with pet insurance providers in Australia, particularly insurers that offer GapOnly claims.
We have a six-month-old American Bully puppy and currently have RSPCA Pet Insurance. Our policy provides:
* 90% back on eligible injury and illness costs * $35,000 annual limit * $500 annual excess * Vet consultations included when related to an eligible condition * Approximately $48 per month
The cover itself seems quite good. However, our vet told us that with RSPCA we would generally need to pay the entire bill upfront, potentially thousands of dollars for surgery and then wait to be reimbursed.
Because of this, we’re considering changing to an insurer that supports GapOnly, where the claim is assessed at a participating vet and we only pay the excess, our percentage and any non-covered costs.
I’ve started looking at Everyday Pet Insurance, Knose, HCF, Medibank and Bow Wow Meow, but I’d really appreciate hearing from people who have actually claimed through them.
In particular:
* Which insurer are you with, and would you recommend them? * Have you used GapOnly successfully for a large claim or surgery? * How quick and straightforward was the approval? * Have you experienced unexpected exclusions, sub-limits or premium increases? * Is there anything you wish you had known before choosing your policy?
Australia-only recommendations, please. Thanks!