u/SuccessFragrant4390

Hi. I have been using my Cloud IIs for the past few years and I have been using them rather normally, and over these years, I have had to replace the headset bracket twice, once for the left and once for the right. And I have also noticed the rubber on the top become sticky and brittle and it starting to rip even though I did not invoke any physical damage to it. Would HyperX be able to issue a replacement of my headset, as the build quality of this is way too annoying for it to be from my wear and tear, but instead perhaps a manufacturing issue.